/* Design system: warm-neutral sidebar + inset panel, quiet borders, deep-green primary.
   Tokens measured from the reference dashboard; fonts are free lookalikes (Inter, Newsreader, IBM Plex Mono). */
@font-face{font-family:"KH Teka";src:url(/static/fonts/KHTeka-Regular.ttf) format("truetype");font-weight:400;font-style:normal;font-display:swap}
@font-face{font-family:"KH Teka";src:url(/static/fonts/KHTeka-RegularItalic.ttf) format("truetype");font-weight:400;font-style:italic;font-display:swap}
@font-face{font-family:"KH Teka";src:url(/static/fonts/KHTeka-Medium.ttf) format("truetype");font-weight:500 600;font-style:normal;font-display:swap}
@font-face{font-family:"KH Teka";src:url(/static/fonts/KHTeka-Bold.ttf) format("truetype");font-weight:700;font-style:normal;font-display:swap}
:root{
  --bg:#f0efe9;          /* sidebar / app background */
  --panel:#f9f9f8;       /* main inset panel */
  --card:#fdfdfc;
  --ink:#39342f;         /* foreground */
  --ink-2:#525150;       /* nav text */
  --mut:#636260;         /* muted text */
  --mut-2:#737373;
  --label:rgba(82,81,80,.6);
  --line:#ededed;        /* input / table borders */
  --ring:#ebebeb;        /* card ring */
  --active:#dcdbd3;      /* active nav row */
  --tint:#f1f0ec;        /* date button, calendar range */
  --acc:#4ca75f;         /* primary */
  --acc-ink:#fefefe;
  --ok:#1f8a4c;--okb:#e5f3ea;--warn:#a5590b;--warnb:#f8ece0;--bad:#b42318;--badb:#fbe9e7;--ai:#5b4bb7;--aib:#efedf8;
  --pop-sh:0 0 0 1px rgba(57,52,47,.1),0 4px 6px -1px rgba(0,0,0,.1),0 2px 4px -2px rgba(0,0,0,.1);
  --f:"KH Teka","Inter",ui-sans-serif,-apple-system,"Segoe UI",Arial,sans-serif;
  --disp:"KH Teka","Inter",sans-serif;
  --mono:"KH Teka","Inter",sans-serif;
  --ease:cubic-bezier(.23,1,.32,1);
}
*{box-sizing:border-box}html,body{margin:0}
body{font:14px/20px var(--f);color:var(--ink);background:var(--bg);-webkit-font-smoothing:antialiased}
a{color:inherit}button,input,select,textarea{font:inherit;color:inherit}
svg.i{width:16px;height:16px;flex:none;stroke:currentColor;fill:none;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}

/* ---------- shell ---------- */
.shell{display:flex;height:100svh}
.side{width:240px;flex:none;display:flex;flex-direction:column;padding:8px;background:var(--bg)}
.side-top{display:flex;align-items:center;height:56px;padding:0 6px 0 6px;gap:8px}
.logo{display:flex;align-items:center;gap:8px;font-weight:600;font-size:15px;letter-spacing:-.01em;color:var(--ink)}
.logo .mark{width:22px;height:22px;border-radius:6px;background:var(--acc);display:grid;place-items:center;color:#fff}
.logo .mark svg{width:13px;height:13px;stroke-width:2.2}
.nav{flex:1;overflow:auto}
.nav-label{font-size:12px;letter-spacing:.3px;color:var(--label);height:32px;display:flex;align-items:center;padding:0 8px;margin-top:8px}
.nav-row{display:grid;grid-template-columns:28px 1fr auto;align-items:center;height:32px;width:100%;border:1px solid transparent;border-radius:7px;
  background:none;color:var(--ink-2);font-size:14px;text-align:left;cursor:pointer;padding:0 6px 0 0;transition:background .1s}
.nav-row svg{justify-self:center;color:#111010}
.nav-row:hover{background:rgba(220,219,211,.55)}.nav-row.on{background:var(--active);color:var(--ink)}
.nav-row .badge{margin-right:2px}
.side-foot{padding:8px 4px 4px}
.me{display:flex;align-items:center;gap:10px;padding:6px 4px}
.avatar{width:26px;height:26px;border-radius:50%;background:var(--active);display:grid;place-items:center;font-size:11px;font-weight:500;color:var(--ink)}
.me .n{font-size:14px;line-height:17.5px;color:var(--ink-2);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.me .t{font-size:12px;line-height:15px;color:var(--mut)}
.icon-btn{width:28px;height:28px;border:0;border-radius:6px;background:none;display:grid;place-items:center;cursor:pointer;color:var(--ink-2)}
.icon-btn:hover{background:rgba(220,219,211,.55)}
.seg{display:flex;background:var(--active);border-radius:8px;padding:2px;gap:2px;margin-top:6px}
.seg button{flex:1;height:28px;border:1px solid transparent;border-radius:6px;background:none;font-size:13px;font-weight:500;color:var(--ink-2);cursor:pointer}
.seg button.on{background:#fefefe;color:#111010;box-shadow:0 1px 2px rgba(0,0,0,.06)}
.panel{flex:1;min-width:0;margin:8px 8px 8px 0;background:var(--panel);border-radius:12px;box-shadow:0 0 0 1px rgba(57,52,47,.06);display:flex;flex-direction:column;overflow:hidden}
.head{position:relative;display:flex;align-items:center;gap:12px;height:64px;padding:0 16px 0 32px;border-bottom:1px solid var(--line);flex:none}
.head h1{font-size:15px;line-height:20.6px;font-weight:500;margin:0}.head .sp{flex:1}
.scroll{flex:1;overflow:auto}
main{position:relative;max-width:1600px;margin:0 auto;padding:20px 32px 20px}main>:last-child{margin-bottom:0}
.hello{font-family:var(--disp);font-size:28px;line-height:34px;font-weight:500;letter-spacing:-.01em;margin:18px 0 18px}
.menu-btn{display:none}

/* ---------- tabs (underline) ---------- */
.utabs{display:flex;gap:14px;padding:0 34px;border-bottom:1px solid var(--line);flex:none}
.utabs button{height:48px;border:0;background:none;padding:0 6px;font-size:14px;color:rgba(57,52,47,.6);cursor:pointer;position:relative}
.utabs button.on{color:var(--ink);font-weight:500}
.utabs button.on:after{content:"";position:absolute;left:0;right:0;bottom:-1px;height:2px;background:var(--ink);border-radius:2px}

/* ---------- buttons ---------- */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;height:36px;padding:0 16px;border:1px solid var(--line);border-radius:8px;
  background:var(--card);color:var(--ink);font-size:14px;font-weight:500;cursor:pointer;white-space:nowrap;text-decoration:none;transition:background .1s}
.btn:hover{background:#f6f5f2}.btn.pri{background:var(--acc);border-color:transparent;color:var(--acc-ink);font-weight:400}.btn.pri:hover{background:#3f9150}
.btn.ghost{border-color:transparent;background:none}.btn.ghost:hover{background:rgba(220,219,211,.45)}
.btn.bad{color:var(--bad)}.btn.bad:hover{background:var(--badb);border-color:#f3c7c1}
/* Danger: solid red for the final "Delete / Remove / Switch off" in a confirm dialog. Never green with red text. */
.btn.danger{background:var(--bad);border-color:transparent;color:#fff;font-weight:400}.btn.danger:hover{background:#962015}
.btn.danger:focus-visible{outline:2px solid rgba(180,35,24,.35);outline-offset:1px}
.btn.sm{height:32px;padding:0 12px;font-size:13px;font-weight:400}.btn.lg{height:40px}
.btn:disabled{opacity:.5;cursor:default}
.btn:focus-visible,.field:focus-visible,.nav-row:focus-visible{outline:2px solid rgba(76,167,95,.35);outline-offset:1px}

/* ---------- form fields ---------- */
.field,input:not([type]),input[type=text],input[type=email],input[type=password],input[type=tel],input[type=number],input[type=search],input[type=url],select,textarea{width:100%;height:40px;border:1px solid var(--line);border-radius:8px;
  background:var(--card);padding:8px 10px;font-size:14px;color:var(--ink);transition:border-color .1s}
textarea{height:auto;min-height:120px;line-height:22px;resize:vertical;padding:10px 12px}
input::placeholder,textarea::placeholder{color:rgba(99,98,96,.7)}
input[type=search]{-webkit-appearance:none;appearance:none}input[type=search]::-webkit-search-decoration{-webkit-appearance:none}
input[type=search]::-webkit-search-cancel-button{-webkit-appearance:none;width:14px;height:14px;cursor:pointer;opacity:.55;background:center/14px no-repeat url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%23636260' stroke-width='2' stroke-linecap='round'%3E%3Cpath d='M18 6 6 18M6 6l12 12'/%3E%3C/svg%3E")}
input[type=number]{-moz-appearance:textfield}input[type=number]::-webkit-inner-spin-button,input[type=number]::-webkit-outer-spin-button{-webkit-appearance:none;margin:0}
input:focus,select:focus,textarea:focus{outline:none;border-color:#b8b6af;box-shadow:0 0 0 3px rgba(76,167,95,.08)}
label.f{display:block;margin:0 0 16px}label.f>span,.f-label{display:block;font-size:14px;font-weight:500;color:var(--mut);margin-bottom:6px}
.check{display:inline-flex;align-items:center;gap:8px;font-size:14px;color:var(--ink);cursor:pointer}
.check input{appearance:none;width:16px;height:16px;border:1px solid #c9c7c0;border-radius:4px;background:var(--card);margin:0;display:grid;place-items:center;cursor:pointer}
.check input:checked{background:var(--acc);border-color:var(--acc)}
.check input:checked:after{content:"";width:8px;height:4px;border:2px solid #fff;border-top:0;border-right:0;transform:translateY(-1px) rotate(-45deg)}

/* custom select (APA.select) */
.sel{position:relative;display:inline-block;min-width:150px}label.f .sel,.f .sel{display:block;width:100%}
.sel-btn{display:flex;align-items:center;justify-content:space-between;gap:8px;width:100%;height:40px;padding:8px 8px 8px 10px;border:1px solid var(--line);
  border-radius:8px;background:var(--card);font-size:14px;color:var(--ink);cursor:pointer;text-align:left}
.sel-btn .ph{color:rgba(99,98,96,.7)}.sel-btn svg{color:var(--mut)}
.pop{position:fixed;z-index:120;max-height:300px;overflow:auto;background:var(--card);border-radius:8px;box-shadow:var(--pop-sh);padding:4px;
  animation:pop .15s var(--ease)}
@keyframes pop{from{opacity:0;transform:translateY(-4px) scale(.98)}to{opacity:1;transform:none}}
.opt{display:flex;align-items:center;justify-content:space-between;gap:16px;height:28px;padding:0 8px;border-radius:6px;font-size:14px;cursor:pointer;white-space:nowrap}
.opt:hover,.opt.hl{background:var(--tint)}.opt svg{width:15px;height:15px}
.pop hr{border:0;border-top:1px solid var(--line);margin:4px -4px}

/* date range (APA.dateRange) */
.dr-btn{display:inline-flex;align-items:center;gap:8px;height:40px;padding:0 16px 0 12px;border:1px solid var(--line);border-radius:8px;background:var(--tint);
  font-size:14px;color:var(--ink);cursor:pointer;white-space:nowrap}
.dr-pop{width:288px;min-width:0!important;padding:0}.dr-pop .presets{padding:4px}
.cal{padding:12px 16px 14px}.cal-back{display:inline-flex;align-items:center;gap:4px;font-size:12.8px;color:var(--ink-2);background:none;border:0;cursor:pointer;padding:6px 0 10px}
.cal-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:10px}.cal-head b{font-weight:500;font-size:14px}
.cal-nav{width:28px;height:28px;border:0;border-radius:6px;background:none;cursor:pointer;display:grid;place-items:center;color:var(--ink-2)}.cal-nav:hover{background:var(--tint)}
.cal table{border-collapse:collapse;width:100%}.cal th{font-size:12.8px;font-weight:400;color:var(--mut);height:24px;padding:0;text-align:center;border:0}
.cal td{padding:4px 0;border:0;text-align:center}
.day{width:35px;height:35px;border:1px solid transparent;border-radius:8px;background:none;font-size:14px;color:var(--ink);cursor:pointer}
.day:hover{background:var(--tint)}.day.out{color:var(--mut)}.day:disabled{opacity:.35;cursor:default}
.day.in{background:var(--tint);border-radius:0}.day.end{background:var(--acc);color:var(--acc-ink);border-radius:6px}
.cal-foot{font-size:12px;line-height:20px;color:var(--mut-2);text-align:center;margin-top:10px}

/* ---------- cards, tables, misc ---------- */
.card{background:var(--card);border-radius:12px;box-shadow:0 0 0 1px var(--ring);padding:16px 20px;margin-bottom:16px}
.card h2{font-size:16px;line-height:24px;font-weight:500;margin:0 0 2px}.card .sub{color:var(--mut);margin:0 0 12px}
.card h2 small{font-weight:400;color:var(--mut);font-size:14px;margin-left:6px}
.bar{display:flex;flex-wrap:wrap;gap:8px;align-items:center;margin-bottom:16px}.bar .sp{flex:1}.bar .lbl{font-weight:500;color:var(--mut)}
.bar input[type=text]{width:200px}
table{width:100%;border-collapse:collapse}
th{height:40px;padding:0 8px;text-align:left;font-weight:500;color:var(--ink);border-bottom:1px solid var(--line);white-space:nowrap}
td{padding:8px;vertical-align:top}tbody tr{transition:background .1s}tbody tr:hover td{background:rgba(241,240,236,.6)}
td.num,th.num{text-align:right;white-space:nowrap}.mono{font-family:var(--mono);font-size:14px;letter-spacing:.01em}
.pill{display:inline-flex;align-items:center;gap:6px;font-size:13px;color:var(--ink-2)}
.pill:before{content:"";width:8px;height:8px;border-radius:50%;background:#b8b6af}
.pill.ok:before{background:var(--ok)}.pill.bad:before{background:var(--bad)}.pill.warn:before{background:#d08a2e}.pill.ai:before{background:var(--ai)}
.badge{display:inline-block;min-width:18px;height:18px;padding:0 5px;border-radius:9px;background:var(--acc);color:#fff;font-size:11px;line-height:18px;text-align:center}
.mut{color:var(--mut)}.small{font-size:13px;line-height:18px}.row-acts{display:flex;gap:4px;flex-wrap:nowrap;justify-content:flex-end}td.when{white-space:nowrap}
.tiles{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:12px;margin:4px 0 16px}
.tile{background:var(--card);border-radius:12px;box-shadow:0 0 0 1px var(--ring);padding:16px 20px}
.tile b{display:block;font-size:22px;line-height:28px;font-weight:500;letter-spacing:-.01em}.tile span{color:var(--mut);font-size:13px}
.meter{height:6px;background:var(--tint);border-radius:99px;overflow:hidden;margin-top:6px}.meter i{display:block;height:100%;background:var(--acc);border-radius:99px}.meter i.over{background:var(--bad)}
audio{width:100%;max-width:420px;height:34px;margin-top:6px}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:24px}@media(max-width:900px){.grid2{grid-template-columns:1fr}}
.empty{color:var(--mut);padding:28px 0;text-align:center}
.chat{display:flex;flex-direction:column;gap:8px}.chat div{max-width:82%;padding:8px 12px;border-radius:12px;background:var(--tint)}
.chat .ai{align-self:flex-start;background:var(--aib)}.chat .caller{align-self:flex-end;background:#e7efe9}
.modal-bg{position:fixed;inset:0;background:rgba(32,30,27,.28);display:flex;align-items:center;justify-content:center;z-index:50;padding:16px;animation:fade .15s var(--ease)}
@keyframes fade{from{opacity:0}}
.modal{background:var(--card);border-radius:12px;box-shadow:var(--pop-sh),0 24px 48px -12px rgba(0,0,0,.18);max-width:560px;width:100%;max-height:88vh;overflow:auto;padding:20px 24px;animation:pop .2s var(--ease)}
.modal h3{margin:0 0 16px;font-size:16px;font-weight:500}.modal .acts{display:flex;justify-content:flex-end;gap:8px;margin-top:18px}
.toast{position:fixed;bottom:20px;left:50%;transform:translateX(-50%);background:#2b2723;color:#fefefe;padding:10px 14px;border-radius:8px;z-index:60;font-size:13px;box-shadow:var(--pop-sh)}
.toast.err{background:var(--bad)}
.perm-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px 16px;align-items:start}
pre.conf{background:var(--tint);color:var(--ink);padding:12px 14px;border-radius:8px;overflow:auto;max-height:420px;font:12px/18px var(--mono);margin:0 0 12px}
.err-text{color:var(--bad);font-size:13px;min-height:18px}
.notice{display:flex;align-items:center;gap:10px;background:var(--warnb);border-radius:8px;padding:10px 12px;color:var(--ink);margin-bottom:16px}
/* login */
.auth{min-height:100svh;display:grid;place-items:center;padding:16px;background:var(--panel)}
.auth .box{width:100%;max-width:380px}.auth h1{font-family:var(--disp);font-weight:500;font-size:30px;line-height:36px;margin:18px 0 4px}
@media(max-width:860px){
  .side{position:fixed;inset:0 auto 0 0;z-index:30;transform:translateX(-100%);transition:transform .2s var(--ease);box-shadow:var(--pop-sh)}
  .side.open{transform:none}.panel{margin:0;border-radius:0}.head{padding:0 12px}.menu-btn{display:grid}
  main{padding:12px 16px 40px}.utabs{padding:0 10px}.hide-sm{display:none}
}
label.check.f{display:flex;margin-bottom:16px}
/* calls list */
table.calls{table-layout:fixed}
col.c-when{width:150px}col.c-num{width:190px}col.c-talk{width:84px}col.c-who{width:220px}col.c-acts{width:224px}
td.nw,.nw{white-space:nowrap}.clip{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
td{vertical-align:middle;padding:10px 8px}
.dir{display:inline-grid;place-items:center;width:20px;height:20px;border-radius:5px;margin-right:8px;vertical-align:middle}
.dir svg{width:13px;height:13px;stroke-width:2.2}.dir.in{color:var(--ok);background:var(--okb)}.dir.out{color:var(--ink-2);background:var(--tint)}
td .pill{white-space:nowrap}td .small{margin-top:3px}
.note{display:flex;align-items:center;gap:5px;color:var(--ink-2)}.note span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
svg.i.xs{width:12px;height:12px}
.ib-row{display:flex;justify-content:flex-end;gap:4px}
.ib,.ib-gap{width:32px;height:32px;flex:none}
.ib{display:grid;place-items:center;border:1px solid var(--line);border-radius:8px;background:var(--card);color:var(--ink-2);cursor:pointer;transition:background .1s,color .1s}
.ib:hover{background:var(--tint);color:var(--ink)}.ib.bad:hover{color:var(--bad);background:var(--badb);border-color:#f3cfca}
.ib.on{background:var(--acc);border-color:var(--acc);color:#fff}
tr.player td{padding:2px 0 12px;background:none;white-space:normal}tbody tr.player:hover td{background:none}
/* Recording player (app-player.js) */
.pl{display:flex;align-items:center;gap:12px;flex-wrap:wrap;background:var(--tint);border:1px solid var(--line);border-radius:12px;padding:8px 10px 8px 8px}
.pl button{font:inherit;cursor:pointer}
.pl-pp{flex:none;width:34px;height:34px;border-radius:50%;border:0;background:var(--acc);color:#fff;display:grid;place-items:center;transition:background .15s,transform .1s}
.pl-pp:hover{background:#3f9150}.pl-pp:active{transform:scale(.95)}.pl-pp svg{width:14px;height:14px;fill:currentColor;stroke:none}
.pl-pp:focus-visible,.pl-bar:focus-visible,.pl-sp:focus-visible,.pl-x:focus-visible{outline:2px solid var(--acc);outline-offset:2px}
tr.player.ld .pl-pp{animation:pl-pulse 1s ease-in-out infinite}@keyframes pl-pulse{50%{opacity:.6}}
.pl-t{flex:none;min-width:34px;font-size:12.5px;font-variant-numeric:tabular-nums;color:var(--mut)}
.pl-t[data-p=dur]{text-align:left}.pl-t[data-p=cur]{text-align:right;color:var(--ink)}
.pl-bar{position:relative;flex:1 1 200px;min-width:120px;height:22px;cursor:pointer;touch-action:none;outline:none}
.pl-bar::before,.pl-buf,.pl-fill{content:"";position:absolute;left:0;top:50%;height:4px;margin-top:-2px;border-radius:4px}
.pl-bar::before{right:0;background:rgba(57,52,47,.12)}.pl-buf{background:rgba(57,52,47,.12);width:0}.pl-fill{background:var(--acc);width:0}
.pl-knob{position:absolute;top:50%;left:0;width:12px;height:12px;margin:-6px 0 0 -6px;border-radius:50%;background:#fff;border:2px solid var(--acc);
  box-shadow:0 1px 2px rgba(0,0,0,.15);transform:scale(0);transition:transform .12s}
.pl-bar:hover .pl-knob,.pl-bar:focus-visible .pl-knob,tr.player.drag .pl-knob,tr.player.on .pl-knob{transform:scale(1)}
.pl-sp{flex:none;height:26px;min-width:44px;padding:0 8px;border:1px solid var(--line);border-radius:6px;background:#fefefe;font-size:12.5px;font-weight:600;color:var(--ink-2);font-variant-numeric:tabular-nums}
.pl-sp:hover{border-color:#d6d4cf}
.pl-side{flex:none}
.pl-x{flex:none;width:28px;height:28px;border:0;border-radius:6px;background:none;color:var(--mut);display:grid;place-items:center}
.pl-x:hover{background:rgba(57,52,47,.08);color:var(--ink)}.pl-x svg{width:15px;height:15px}
.pl-ctl{display:flex;align-items:center;gap:10px;flex:none}
.pl-sm{display:none}
.pl-cq{container-type:inline-size}
@container (max-width:760px){
  .pl{gap:8px 10px}.pl-bar{flex:1 1 0;min-width:60px}
  .pl-ctl{flex:1 1 100%;gap:8px}.pl .pl-side{flex:1;min-width:0}.pl .seg.pl-side button{flex:1;min-width:0;padding:0 4px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
}
@container (max-width:460px){.pl-lg{display:none}.pl-sm{display:inline}
}
@media (prefers-reduced-motion:reduce){.pl-knob,.pl-pp{transition:none}tr.player.ld .pl-pp{animation:none}}
.seg.sm{margin:0}.seg.sm button{height:26px;padding:0 10px;flex:none}
/* hover labels (APA tooltip) */
.tip{position:fixed;z-index:100;pointer-events:none;background:#2b2723;color:#fefefe;font-size:12px;line-height:16px;padding:5px 8px;border-radius:6px;
  white-space:nowrap;box-shadow:0 4px 12px rgba(0,0,0,.15);opacity:0;transform:translateY(2px);transition:opacity .1s,transform .1s}
.tip.show{opacity:1;transform:none}
/* platform */
tr.click{cursor:pointer}
.head-acts{display:flex;gap:8px}
.crumb{color:var(--mut);text-decoration:none}.crumb:hover{color:var(--ink)}
.client-head{display:flex;align-items:flex-end;justify-content:space-between;gap:16px;margin-bottom:16px}.chips{display:flex;gap:14px}
.utabs.in-card{padding:0 14px}
.bars{display:flex;align-items:flex-end;gap:14px;height:200px;padding-top:8px}
.bar-col{flex:1;display:flex;flex-direction:column;align-items:center;gap:6px;height:100%}
.bar-b{flex:1;width:100%;max-width:56px;display:flex;align-items:flex-end;background:var(--tint);border-radius:6px;overflow:hidden}
.bar-b i{display:block;width:100%;background:var(--acc);border-radius:6px 6px 0 0;min-height:2px}
.bar-v{font-size:12px;color:var(--mut);height:16px}.bar-l{font-size:12px;color:var(--mut)}
.alerts{display:flex;flex-direction:column}.alert-row{display:flex;align-items:center;gap:10px;padding:9px 6px;border-radius:8px}
.alert-row.click:hover{background:var(--tint);cursor:pointer}.alert-row>span:nth-child(2){flex:1}.alert-row svg{color:var(--mut)}
table.kv td{padding:7px 0}table.kv td:first-child{color:var(--mut);width:45%}
.plan-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(280px,1fr));gap:16px}.plan h2{margin:0}
.plan-price{font-size:28px;line-height:36px;font-weight:500;margin:6px 0 10px;letter-spacing:-.01em}
.inv-top{display:flex;justify-content:space-between;gap:16px;margin-bottom:18px}.inv table{margin:8px 0 12px}
.inv-total td{font-weight:600;border-top:1px solid var(--line)}
@media print{.inv{font-size:13px}}
a.nav-row,a.btn{text-decoration:none}
/* phone chip + incoming banner */
.ph-chip{position:fixed;right:20px;bottom:20px;z-index:2147483000;display:flex;align-items:center;gap:8px;height:36px;padding:0 14px 0 12px;border-radius:99px;
  border:1px solid var(--line);background:var(--card);color:var(--ink);font-size:13px;box-shadow:var(--pop-sh);cursor:pointer;touch-action:none;user-select:none}
.ph-chip .dot{width:8px;height:8px;border-radius:50%;background:#b8b6af}
.ph-chip.ok .dot{background:var(--ok)}.ph-chip.warn .dot{background:#d08a2e}.ph-chip.idle .dot{background:var(--ink-2)}
.ph-chip.call{background:var(--acc);color:#fff;border-color:var(--acc)}.ph-chip.call .dot{background:#7ee2a1;animation:pulse 1.2s infinite}
@keyframes pulse{50%{opacity:.35}}
.ph-banner{position:fixed;right:20px;bottom:66px;z-index:2147483001;display:flex;align-items:center;gap:10px;background:#2b2723;color:#fefefe;
  padding:12px 12px 12px 16px;border-radius:12px;box-shadow:0 12px 32px rgba(0,0,0,.25);animation:pop .2s var(--ease)}
.ph-banner>div{min-width:150px}.ph-banner .small{opacity:.7}.ph-banner b{font-size:16px;font-weight:500}
.ph-banner .btn.bad{background:#dc2626;border-color:#dc2626;color:#fff}.ph-banner .btn.pri{background:#1f8a4c}
.me{cursor:pointer;border-radius:8px}.me:hover{background:rgba(220,219,211,.55)}
ol.steps{padding-left:18px;margin:0 0 12px}ol.steps li{margin-bottom:8px}
.keybox{background:var(--tint);border-radius:8px;padding:10px 12px;margin:6px 0;font-size:16px;letter-spacing:.06em;user-select:all}
/* pricing page */
.lead{margin:0 0 16px;max-width:760px}
.plan-grid{grid-template-columns:repeat(auto-fill,minmax(300px,1fr));align-items:stretch;margin-bottom:16px}
.pcard{display:flex;flex-direction:column;margin:0;padding:20px 22px}
.pcard.top{box-shadow:0 0 0 2px var(--acc)}
.pcard-head{display:flex;align-items:flex-start;gap:10px}.pcard-head>div{flex:1}.pcard-head h2{margin:0;font-size:18px}
.tag{font-size:12px;line-height:22px;padding:0 8px;border-radius:99px;background:var(--acc);color:#fff;white-space:nowrap}
.pcard-price{display:flex;align-items:baseline;gap:6px;margin:16px 0 2px}.pcard-price b{font-size:34px;line-height:40px;font-weight:500;letter-spacing:-.02em}
.pcard-price span{color:var(--mut)}
.pcard-mins{margin:16px 0 8px;padding:10px 12px;background:var(--tint);border-radius:8px}.pcard-mins b{font-size:18px;font-weight:500;margin-right:4px}
.pcard-list{list-style:none;margin:0;padding:0}.pcard-list li{display:flex;justify-content:space-between;gap:12px;padding:7px 0;border-bottom:1px solid var(--line)}
.pcard-list li:last-child{border-bottom:0}.pcard-list span{color:var(--mut)}.pcard-list b{font-weight:500;white-space:nowrap}
.pcard-ours{margin-top:auto;padding-top:14px}
.eyebrow{font-size:12px;letter-spacing:.3px;color:var(--label);margin:8px 0 2px;text-transform:uppercase}
.mbar{height:6px;border-radius:99px;background:var(--tint);overflow:hidden;margin:10px 0 6px}.mbar i{display:block;height:100%;background:var(--acc);border-radius:99px}
.neg{color:var(--bad)}
.plans-lower{align-items:start}.plans-lower .card{margin:0}
table.cmp td,table.cmp th{padding:9px 8px}table.cmp tbody tr+tr td{border-top:1px solid var(--line)}
.range{-webkit-appearance:none;appearance:none;width:100%;height:6px;border-radius:99px;margin:12px 0 10px;cursor:pointer;
  background:linear-gradient(to right,var(--acc) var(--fill,0%),var(--tint) var(--fill,0%))}
.range::-webkit-slider-thumb{-webkit-appearance:none;width:20px;height:20px;border-radius:50%;background:#fff;border:2px solid var(--acc);box-shadow:0 1px 4px rgba(0,0,0,.2)}
.range::-moz-range-thumb{width:18px;height:18px;border-radius:50%;background:#fff;border:2px solid var(--acc)}
.calc-lbl{display:flex;align-items:center;gap:10px;margin-bottom:14px}.calc-lbl b{font-size:18px;font-weight:500}
.calc-tiles{grid-template-columns:repeat(2,1fr)}
.preview{display:grid;grid-template-columns:1fr 1fr;gap:8px;background:var(--tint);border-radius:10px;padding:12px 14px;margin:0 0 12px}
.preview span{display:block;font-size:12px;color:var(--mut)}.preview b{font-weight:500}
table.cmp td:first-child{white-space:nowrap;width:1%;padding-right:20px}
.readonly [data-do="addline"],.readonly [data-do="adduser"],.readonly [data-do="edituser"],.readonly [data-do="delline"]{display:none}
/* admin users */
.perm-list{display:grid;grid-template-columns:1fr 1fr;gap:8px 16px}.check.dim{opacity:.45;cursor:not-allowed}
table.matrix td.c,table.matrix th.c{text-align:center;width:110px}table.matrix .yes{color:var(--acc)}table.matrix .yes svg{stroke-width:2.4}
table.matrix .no{color:#c9c7c0}
/* overview */
.ov-head{display:flex;align-items:flex-end;justify-content:space-between;gap:16px;margin-bottom:18px}.ov-acts{display:flex;gap:8px}
.kpis{display:grid;grid-template-columns:repeat(var(--n),1fr);padding:0;overflow:hidden}
.kpi{position:relative;padding:18px 20px 16px;min-width:0}.kpi+.kpi{border-left:1px solid var(--line)}
.kpi-l{font-size:13px;color:var(--mut)}.kpi-v{font-size:26px;line-height:34px;font-weight:500;letter-spacing:-.02em;margin:4px 0 6px}
.kpi-s{display:flex;flex-wrap:wrap;gap:6px;align-items:center;font-size:12px;min-height:18px}
.dl{font-weight:500;color:var(--mut)}.dl.up{color:var(--ok)}.dl.down{color:var(--bad)}.dl-sub{color:var(--mut)}
.spark{position:absolute;right:16px;top:18px;width:96px;height:28px;overflow:visible}.spark polyline{fill:none;stroke:var(--acc);stroke-width:1.6;stroke-linejoin:round;stroke-linecap:round}
.spark circle{fill:var(--acc)}
.ov-grid{display:grid;grid-template-columns:repeat(12,1fr);gap:16px}.ov-grid>.card{margin:0;min-width:0}
.ov-chart{grid-column:span 8}.ov-alerts{grid-column:span 4}.ov-top{grid-column:span 5}.ov-mix{grid-column:span 3}.ov-feed{grid-column:span 4}
.ov-grid:not(:has(.ov-chart)) .ov-alerts{grid-column:span 12}
.card-h{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;margin-bottom:14px}.card-h h2{margin:0}.card-h .sub{margin:2px 0 0}
.ch{position:relative;height:240px;margin:6px 0 0 44px}
.ch-grid{position:absolute;inset:0 0 24px 0}.gl{position:absolute;left:0;right:0;border-top:1px dashed var(--line)}
.gl span{position:absolute;left:-44px;top:-8px;width:38px;text-align:right;font-size:11px;color:var(--mut)}
.ch-cols{position:absolute;inset:0;display:flex;gap:18px;padding:0 8px}
.ch-col{flex:1;display:flex;flex-direction:column;align-items:center}.ch-bar{position:relative;flex:1;width:100%;max-width:64px;margin-bottom:6px}
.ch-bar i{position:absolute;bottom:0;border-radius:6px 6px 0 0}.ch-bar i.rev{left:0;right:0;background:#cfe0d4}.ch-bar i.cost{left:28%;right:28%;background:#9a5b2b;border-radius:3px 3px 0 0}
.ch-col.cur .ch-bar i.rev{background:var(--acc)}.ch-col:hover .ch-bar i.rev{filter:brightness(.95)}
.ch-l{height:18px;font-size:12px;color:var(--mut)}.ch-col.cur .ch-l{color:var(--ink);font-weight:500}
.legend{display:flex;gap:18px;margin-top:10px;font-size:12px;color:var(--mut)}.legend i{display:inline-block;width:10px;height:10px;border-radius:3px;margin-right:6px;vertical-align:-1px}
.legend i.rev{background:var(--acc)}.legend i.cost{background:#9a5b2b}
.sev{display:flex;gap:6px;flex-wrap:wrap;margin:-4px 0 10px}.sev-c{font-size:12px;padding:2px 8px;border-radius:99px;background:var(--tint)}
.sev-c.bad{background:var(--badb);color:var(--bad)}.sev-c.warn{background:var(--warnb);color:var(--warn)}
.al-group+.al-group{margin-top:8px}.al-dot{width:8px;height:8px;border-radius:50%;flex:none;background:#b8b6af}.al-dot.bad{background:var(--bad)}.al-dot.warn{background:#d08a2e}
.allclear{display:flex;gap:12px;align-items:center;padding:16px;background:var(--okb);border-radius:10px}.allclear svg{color:var(--ok);width:22px;height:22px}
.topc td{padding:9px 6px}.topc .rank{width:22px;color:var(--mut);font-size:13px}.topc tbody tr+tr td{border-top:1px solid var(--line)}
.mix+.mix{margin-top:14px}.mix-h{display:flex;justify-content:space-between;font-size:14px;margin-bottom:6px}
.tl{position:relative}.tl-i{position:relative;display:flex;gap:12px;padding:0 0 14px 18px}.tl-i:before{content:"";position:absolute;left:3px;top:14px;bottom:-2px;width:1px;background:var(--line)}
.tl-i:last-child:before{display:none}.tl-dot{position:absolute;left:0;top:6px;width:7px;height:7px;border-radius:50%;background:var(--acc)}
.tl-b{flex:1;min-width:0}.tl-b b{font-weight:500}.tl-t{white-space:nowrap}
.ov-skel{display:grid;gap:16px}.sk{height:110px;border-radius:12px;background:linear-gradient(90deg,var(--tint),#f7f6f2,var(--tint));background-size:200% 100%;animation:sk 1.2s infinite}
@keyframes sk{to{background-position:-200% 0}}
@media(max-width:1100px){.ov-chart,.ov-alerts,.ov-top,.ov-mix,.ov-feed{grid-column:span 12}.kpis{grid-template-columns:repeat(2,1fr)}.kpi+.kpi{border-left:0}.kpi{border-top:1px solid var(--line)}}
/* billing tab */
.bill-head{display:grid;grid-template-columns:minmax(0,1.2fr) 1fr;gap:24px;align-items:start}
.bill-acts{display:flex;flex-wrap:wrap;gap:8px;justify-content:flex-end}
@media(max-width:900px){.bill-head{grid-template-columns:1fr}.bill-acts{justify-content:flex-start}}
/* AI settings: schedule + advanced */
.sched .day{display:flex;align-items:center;gap:14px;padding:6px 0;border-top:1px solid var(--line)}.sched .dn{width:100px;font-weight:500}
.sched .win{display:inline-flex;align-items:center;gap:6px}.sched input.t{width:76px;text-align:center;height:34px;padding:4px 6px}
details.adv{margin-top:8px;border-top:1px solid var(--line);padding-top:12px}details.adv summary{cursor:pointer;font-weight:500;display:flex;gap:8px;align-items:center}
details.adv textarea{margin-top:8px}
.sched .day .small{white-space:nowrap}
/* schedule page */
.mode-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:10px}
.mode-card{display:flex;flex-direction:column;gap:6px;text-align:left;padding:14px 16px;border:1px solid var(--line);border-radius:10px;background:var(--card);cursor:pointer;font-size:13px;color:var(--mut)}
.mode-card b{font-size:15px;font-weight:500;color:var(--ink)}.mode-card:hover{background:var(--tint)}
.mode-card.on,.opt-card.on{border-color:rgba(76,167,95,.28);background:#f5f8f5;box-shadow:0 1px 2px rgba(0,0,0,.04)}
.mode-card,.opt-card{position:relative}.mode-card.on::after,.opt-card.on::after{content:'';position:absolute;top:12px;right:12px;width:16px;height:16px;border-radius:50%;background:var(--acc) url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='-6 -6 36 36'%3E%3Cpath d='M20 6 9 17l-5-5' fill='none' stroke='%23fff' stroke-width='3' stroke-linecap='round' stroke-linejoin='round'/%3E%3C/svg%3E") center/16px no-repeat}
.mode-card.on b,.opt-card.on b{padding-right:22px}
.dim-card .sched,.dim-card .bar{opacity:.75}
.notice-row{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:12px 20px}
@media(max-width:900px){.mode-grid{grid-template-columns:1fr 1fr}}
/* weekly hours (schedule page) */
.wk-head{display:flex;align-items:flex-end;justify-content:space-between;gap:16px;margin-bottom:14px}
.wk-mode{display:flex;flex-direction:column;gap:6px}
.presets{display:flex;flex-wrap:wrap;align-items:center;gap:8px;padding:12px 0 14px;border-top:1px solid var(--line)}
.chip{height:30px;padding:0 12px;border-radius:99px;border:1px solid var(--line);background:var(--card);font-size:13px;cursor:pointer}
.chip:hover{background:var(--tint);border-color:#d6d4cd}
.sgrid{border-top:1px solid var(--line)}
.srow,.saxis{display:grid;grid-template-columns:44px 132px minmax(0,1fr) 240px 32px;align-items:start;gap:14px}
.srow{padding:12px 0;border-bottom:1px solid var(--line)}.srow:last-child{border-bottom:0}
.saxis{padding:8px 0 0}.saxis .ticks{display:flex;justify-content:space-between;font-size:11px;color:var(--mut)}
.sday{display:flex;flex-direction:column;padding-top:6px}.sday b{font-weight:500}
.srow.off .sday b{color:var(--mut)}
.slots{display:flex;flex-direction:column;gap:8px;min-width:0}
.slot{display:flex;align-items:center;gap:8px;flex-wrap:nowrap}.slot .sel-btn{height:36px}
.srow.off .slots{padding-top:8px}
.tag.soft{background:var(--tint);color:var(--ink-2)}
.linkbtn{display:inline-flex;align-items:center;gap:6px;height:30px;padding:0 8px;margin-left:-8px;border:0;border-radius:6px;background:none;color:var(--acc);font-size:13px;font-weight:500;cursor:pointer;align-self:flex-start}
.linkbtn:hover{background:#eef5f0}.linkbtn svg{width:14px;height:14px}
.sbar{padding-top:13px}
.hbar{position:relative;height:10px;border-radius:99px;background:var(--tint);overflow:hidden}
.hbar i{position:absolute;top:0;bottom:0;background:var(--acc);border-radius:99px}
.srow.off .hbar{opacity:.6}
.ib.sm{width:30px;height:30px}.srow>.ib{margin-top:3px}
.sw{position:relative;display:inline-block;width:36px;height:22px;margin-top:7px;cursor:pointer}
.sw input{position:absolute;opacity:0;width:0;height:0}
.sw span{position:absolute;inset:0;border-radius:99px;background:#cfcdc6;transition:background .15s}
.sw span:after{content:"";position:absolute;width:18px;height:18px;left:2px;top:2px;border-radius:50%;background:#fff;box-shadow:0 1px 2px rgba(0,0,0,.2);transition:left .15s}
.sw input:checked+span{background:var(--acc)}.sw input:checked+span:after{left:16px}
.sw input:focus-visible+span{outline:2px solid rgba(76,167,95,.35);outline-offset:2px}
.wk-foot{display:flex;align-items:center;gap:10px;margin-top:14px;padding-top:14px;border-top:1px solid var(--line)}
@media(max-width:1100px){
  .srow{grid-template-columns:44px minmax(0,1fr) 32px;grid-template-areas:"sw day cp" ". slots slots";row-gap:8px}
  .srow>.sw{grid-area:sw}.srow>.sday{grid-area:day}.srow>.slots{grid-area:slots}.srow>.ib{grid-area:cp}
  .sbar,.saxis{display:none}.sday{flex-direction:row;gap:10px;align-items:baseline}
}
/* learning page */
.learn-grid{display:grid;grid-template-columns:auto 1fr;gap:24px;align-items:start;margin:8px 0 4px}
.staff-chips{display:flex;flex-wrap:wrap;gap:8px}
.chip-check{position:relative;cursor:pointer}.chip-check input{position:absolute;opacity:0}
.chip-check span{display:inline-flex;align-items:center;height:32px;padding:0 12px;border-radius:99px;border:1px solid var(--line);background:var(--card);font-size:13px}
.chip-check input:checked+span{background:#eef5f0;border-color:var(--acc);color:var(--acc);font-weight:500}
.lnote{border:1px solid var(--line);border-radius:10px;padding:12px 14px;margin-bottom:10px}.lnote-h{display:flex;justify-content:space-between;gap:12px;margin-bottom:8px}
.lnote textarea{min-height:64px}.lnote .row-acts{margin-top:8px}
.upsell ul.ticks{padding-left:18px;margin:10px 0}.upsell ul.ticks li{margin:4px 0}
@media(max-width:900px){.learn-grid{grid-template-columns:1fr}}
/* agent builder */
.ab{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:16px;align-items:start}
.ab-main .card{margin-bottom:16px}.ab-side{position:sticky;top:0;display:flex;flex-direction:column;gap:12px}.ab-side .card{margin:0}
.name-sugg{display:flex;flex-wrap:wrap;gap:6px;margin-top:-6px}
.gchecks{display:flex;gap:14px;flex-wrap:wrap;margin-top:-6px}.gcheck{display:inline-flex;align-items:center;gap:5px;font-size:13px}
.gcheck.ok{color:var(--ok)}.gcheck.bad{color:var(--bad)}.gcheck svg{width:14px;height:14px;stroke-width:2.4}
.vcard{display:flex;gap:14px;align-items:center;padding:14px;border:1px solid var(--line);border-radius:10px;background:#fbfbf9}
.vcard.empty-v{justify-content:space-between}.vava{width:44px;height:44px;border-radius:50%;background:var(--acc);color:#fff;display:grid;place-items:center;font-size:18px;font-weight:500;flex:none}
.vinfo{flex:1;min-width:0}.vacts{display:flex;flex-direction:column;gap:6px}
.btn.on svg{animation:pulse 1s infinite}
.speed{margin-top:16px}.speed .ticks{display:flex;justify-content:space-between;font-size:12px;color:var(--mut)}
.opt-cards{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:8px}
.opt-card{display:flex;flex-direction:column;gap:4px;text-align:left;padding:12px 14px;border:1px solid var(--line);border-radius:10px;background:var(--card);cursor:pointer;font-size:13px;color:var(--mut)}
.opt-card b{font-size:14px;font-weight:500;color:var(--ink)}.opt-card:hover{background:var(--tint)}
.kbox{display:flex;flex-wrap:wrap;gap:6px;align-items:center;min-height:42px;padding:6px 8px;border:1px solid var(--line);border-radius:8px;background:var(--card)}
.kbox input{border:0;flex:1;min-width:180px;height:28px;padding:0 4px;box-shadow:none!important}
.kchip{display:inline-flex;align-items:center;gap:4px;height:26px;padding:0 4px 0 10px;border-radius:99px;background:var(--tint);font-size:13px}
.kchip button{border:0;background:none;cursor:pointer;color:var(--mut);line-height:1;padding:0 2px;display:inline-flex;align-items:center}.kchip button svg.i{width:13px;height:13px}
.sum{text-align:center}.sum-ava{width:56px;height:56px;margin:4px auto 8px;border-radius:50%;background:var(--acc);color:#fff;display:grid;place-items:center;font-size:22px;font-weight:500}
.sum-name{font-size:17px;font-weight:500}.sum dl{display:grid;grid-template-columns:auto 1fr;gap:6px 10px;text-align:left;margin:14px 0 0;font-size:13px}
.sum dt{color:var(--mut)}.sum dd{margin:0}.ab-save{display:flex;flex-direction:column;gap:8px}
.vp-bar{display:flex;gap:8px;margin-bottom:12px}.vp-bar input{flex:1}
.vp-list{max-height:52vh;overflow:auto;display:flex;flex-direction:column;gap:6px}
.vp-row{display:flex;align-items:center;gap:12px;padding:8px 10px;border:1px solid var(--line);border-radius:10px}.vp-row.on{border-color:var(--acc);background:#f3f8f4}
.vp-more{align-self:center;margin:6px 0}
@media(max-width:1100px){.ab{grid-template-columns:1fr}.ab-side{position:static}}
.lang-row{display:flex;gap:24px;align-items:flex-end;flex-wrap:wrap}.staff-chips.dimmed{opacity:.5}
.chip-check i.beta{font-style:normal;font-size:10px;font-weight:500;letter-spacing:.02em;padding:1px 5px;margin-left:4px;border-radius:4px;background:#ece7da;color:#6b5a2e;vertical-align:1px}
.note-box{display:flex;gap:10px;align-items:flex-start;margin-top:14px;padding:10px 12px;border:1px solid var(--line);border-radius:8px;background:var(--panel);font-size:13px;color:var(--mut);line-height:1.5}
.note-box b{font-weight:500;color:var(--ink)}.note-box svg{width:15px;height:15px;flex:none;margin-top:2px;color:var(--acc)}
/* busy line */
.bz-flow{position:relative}
.bz-step{display:flex;gap:16px}
.bz-rail{position:relative;flex:none;width:36px;display:flex;justify-content:center}
.bz-rail:after{content:"";position:absolute;top:40px;bottom:-4px;left:50%;width:1px;background:var(--line)}
.bz-step:last-child .bz-rail:after{display:none}
.bz-node{position:relative;z-index:1;width:36px;height:36px;border-radius:10px;display:grid;place-items:center;background:rgba(76,167,95,.08);color:var(--acc)}
.bz-node svg.i{width:18px;height:18px}
.bz-body{flex:1;min-width:0;padding-bottom:22px}
.bz-h{display:flex;align-items:flex-start;gap:12px;margin-bottom:10px}.bz-h>div{flex:1;min-width:0}
.bz-h b{display:block;font-weight:500;font-size:15px;line-height:20px}.bz-n{display:block;font-size:12px;color:var(--mut)}
.bz-body textarea{width:100%;min-height:64px;resize:vertical}
.bz-f{display:flex;align-items:center;flex-wrap:wrap;gap:8px 14px;margin-top:8px}.bz-f .sp{flex:1}
.bz-need{display:inline-flex;align-items:center;gap:5px;font-size:12px;color:#a8432a}.bz-need.ok{color:var(--acc)}.bz-need svg.i{width:12px;height:12px}
.bz-every{display:inline-flex;align-items:center;gap:8px}.bz-every .sel,.bz-every select{min-width:130px}
.bz-off .bz-flow,.bz-off .bz-cb{opacity:.55}
.bz-cb{display:flex;align-items:center;gap:10px;font-size:13px;color:var(--ink-2);padding:12px 14px;border-radius:10px;background:var(--tint)}
.bz-cb svg.i{color:var(--acc)}
.bz-acts{display:flex;align-items:center;gap:8px}.bz-acts #bzState{display:inline-flex;align-items:center;gap:6px;color:var(--mut);margin-right:4px;white-space:nowrap}
.bz-acts .dot{width:7px;height:7px;border-radius:50%;background:#b8b6af}.bz-acts .dot.ok{background:var(--ok)}.bz-acts .dot.warn{background:#d08a2e}
.bz-err:empty{display:none}.bz-err{margin:-6px 0 12px}
@media(max-width:700px){.bz-acts #bzState{display:none}}
.tag.warn{background:#f6ead2;color:#7a5410}
@media(max-width:700px){.bz-rail{display:none}}
/* calls page: busy line board */
.bb-head{display:flex;align-items:center;gap:12px;margin-bottom:14px}.bb-head h2{margin:0}.bb-head .sp{flex:1}
.bb-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px}
.bb-col{min-width:0}.bb-ct{display:flex;align-items:center;gap:8px;font-size:13px;font-weight:500;color:var(--ink-2);padding-bottom:8px;border-bottom:1px solid var(--line)}
.bb-n{margin-left:auto;font-variant-numeric:tabular-nums;color:var(--mut)}
.bb .dot{width:8px;height:8px;border-radius:50%;background:#b8b6af;flex:none}.bb .dot.live{background:var(--ok);animation:pulse 1.2s infinite}
.bb .dot.warn{background:#d08a2e}.bb .dot.bad{background:#c4553a}
.bb-p{display:flex;gap:10px;align-items:flex-start;padding:10px 0;border-bottom:1px solid var(--line)}.bb-p:last-child{border-bottom:0}
.bb-av{width:32px;height:32px;border-radius:50%;background:var(--tint);color:var(--ink-2);display:grid;place-items:center;font-size:12px;font-weight:600;flex:none}
.bb-av.known{background:rgba(76,167,95,.1);color:var(--acc)}.bb-av svg{width:14px;height:14px}
.bb-who{display:flex;flex-direction:column;gap:1px;min-width:0;flex:1}.bb-who b{font-weight:500;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.bb-loc{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.bb-acts{display:flex;gap:6px;margin-top:6px}
.bb-empty{padding:12px 0}
@media (max-width:900px){.bb-grid{grid-template-columns:1fr}}
.empty .i.lg{width:20px;height:20px;vertical-align:-4px;margin-right:6px;color:var(--ok)}
/* learning page */
.lx-hero{display:grid;grid-template-columns:minmax(0,1.4fr) minmax(0,1fr);gap:28px;align-items:center;padding:28px}
.lx-hero h2{font-size:22px;line-height:28px;letter-spacing:-.01em;margin:10px 0 8px}.lx-hero .sub{max-width:52ch}
.lx-eyebrow{display:inline-flex;align-items:center;gap:6px;font-size:12px;font-weight:500;color:var(--acc);background:rgba(76,167,95,.08);padding:3px 10px 3px 8px;border-radius:99px}
.lx-eyebrow svg.i{width:13px;height:13px}
.lx-buy{display:flex;align-items:center;flex-wrap:wrap;gap:12px 18px;margin-top:20px}
.lx-price b{font-size:26px;line-height:30px;font-weight:600;letter-spacing:-.02em}.lx-price span{font-size:13px;color:var(--mut);margin-left:6px}
.lx-buy-txt{flex:1;min-width:140px}.lx-req svg.i{width:14px;height:14px}
.lx-sample{background:var(--panel);border:1px solid var(--line);border-radius:12px;padding:16px 18px;box-shadow:0 8px 24px -16px rgba(0,0,0,.18);transform:rotate(.6deg)}
.lx-sample-tag{display:flex;align-items:center;gap:6px;font-size:12px;color:#7a5410;margin-bottom:8px}.lx-sample-tag svg.i{width:14px;height:14px}
.lx-sample p{margin:6px 0 8px;font-size:14px;line-height:20px}.lx-sample-acts{display:flex;justify-content:flex-end;gap:6px;margin-top:10px;pointer-events:none}
.lx-steps{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin:16px 0}
.lx-step{background:var(--card);border-radius:12px;box-shadow:0 0 0 1px var(--ring);padding:18px}
.lx-step b{display:block;font-weight:500;margin:2px 0 4px}.lx-step p{margin:0}.lx-n{font-size:12px;color:var(--mut)}
.lx-ic{width:36px;height:36px;border-radius:10px;background:rgba(76,167,95,.08);color:var(--acc);display:grid;place-items:center;flex:none;margin-bottom:12px}
.lx-ic svg.i{width:18px;height:18px}.lx-ic.sm{width:26px;height:26px;border-radius:8px;margin:0;background:#f6ead2;color:#7a5410}.lx-ic.sm svg.i{width:14px;height:14px}
.lx-trust{display:flex;align-items:center;gap:10px;font-size:13px;color:var(--ink-2);padding:12px 16px;border-radius:10px;background:var(--tint)}
.lx-trust svg.i{color:var(--acc);width:18px;height:18px}
.lx-status-h{display:flex;align-items:flex-start;gap:14px}.lx-status-h .lx-ic{margin:0}.lx-status-t{flex:1}.lx-status-t h2{margin:0}.lx-status-t .sub{margin:2px 0 0}
.lx-status:not(.on) .lx-status-h .lx-ic{background:var(--tint);color:var(--mut)}
.lx-stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;margin-top:18px}
.lx-stat{display:flex;gap:10px;align-items:flex-start;padding:12px 14px;border-radius:10px;background:var(--panel);border:1px solid var(--line)}
.lx-stat>svg.i{color:var(--mut);margin-top:3px}.lx-stat b{display:block;font-size:18px;line-height:24px;font-weight:500}.lx-stat span{font-size:12px;color:var(--mut)}
.lx-stat.hl{background:#fbf5e9;border-color:#efdcb5}.lx-stat.hl>svg.i{color:#7a5410}
.lx-err{margin-top:12px;font-size:13px;color:#a8432a;background:#fbefeb;border-radius:8px;padding:8px 12px}
.lnote-h{align-items:center;justify-content:flex-start!important;gap:10px!important}.lnote-h .sp{flex:1}.lnote .row-acts{gap:6px}
.lx-empty{display:flex;flex-direction:column;align-items:center;gap:4px;padding:28px 12px;text-align:center}.lx-empty>svg.i{width:22px;height:22px;color:var(--mut);margin-bottom:4px}.lx-empty b{font-weight:500}
.lx-d{display:flex;gap:12px;align-items:flex-start;padding:12px 0;border-top:1px solid var(--line)}.lx-d:first-child{border-top:0}
.lx-d-t{flex:1;min-width:0}.lx-d-t b{font-weight:500}
.lx-dot{width:22px;height:22px;border-radius:50%;display:grid;place-items:center;background:var(--tint);color:var(--mut);flex:none}.lx-dot.ok{background:rgba(76,167,95,.1);color:var(--acc)}.lx-dot svg.i{width:12px;height:12px}
@media(max-width:900px){.lx-hero,.lx-steps{grid-template-columns:1fr}.lx-stats{grid-template-columns:repeat(2,minmax(0,1fr))}.lx-sample{transform:none}}
.wk-foot .sp{flex:1}
/* phone line */
.ln-hero{text-align:center;padding:40px 28px;display:flex;flex-direction:column;align-items:center}.ln-hero .lx-ic{margin:0 0 12px}
.ln-hero h2{font-size:20px;margin:0 0 6px}.ln-hero .sub{max-width:56ch;margin:0 auto}
.ln-flow{display:flex;align-items:center;flex-wrap:wrap;justify-content:center;gap:10px;margin:22px 0;color:var(--mut)}
.ln-flow span{display:inline-flex;align-items:center;gap:8px;padding:8px 12px;border-radius:10px;background:var(--panel);border:1px solid var(--line);color:var(--ink-2);font-size:13px}
.ln-hero .btn.pri{margin-bottom:8px}
.ln-card{padding:18px 20px}.ln-head{display:flex;align-items:center;gap:12px}.ln-head .sp{flex:1}.ln-head b{font-weight:500}
.ln-ic{width:36px;height:36px;border-radius:10px;display:grid;place-items:center;background:var(--tint);color:var(--mut);flex:none}
.ln-ic.ok{background:rgba(76,167,95,.1);color:var(--acc)}.ln-ic.bad{background:#fbefeb;color:#a8432a}
.ln-meta{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;margin:16px 0 0}
.ln-meta div{padding:10px 12px;border-radius:10px;background:var(--panel);border:1px solid var(--line);min-width:0}
.ln-meta span{display:block;font-size:12px;color:var(--mut)}.ln-meta b{font-weight:500;font-size:14px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;display:block}
.ln-hint{display:flex;gap:8px;align-items:flex-start;margin-top:12px;font-size:13px;color:var(--ink-2);background:var(--tint);border-radius:8px;padding:10px 12px}
.ln-hint.bad{background:#fbefeb;color:#7d3020}.ln-hint svg.i{margin-top:1px}
.ln-acts{display:flex;align-items:center;gap:8px;margin-top:14px;padding-top:14px;border-top:1px solid var(--line)}.ln-acts .sp{flex:1}
.ln-testbox{display:flex;gap:12px;align-items:center;margin-top:12px;padding:12px 14px;border-radius:10px;border:1px solid var(--line);background:var(--panel)}
.ln-testbox b{font-weight:500}.ln-testbox.ok{background:rgba(76,167,95,.06);border-color:rgba(76,167,95,.2)}.ln-testbox.ok>svg.i{color:var(--acc);width:20px;height:20px}
.ln-testbox.bad{background:#fbefeb;border-color:#f1d3ca}.ln-testbox.bad>svg.i{color:#a8432a;width:20px;height:20px}
.ln-pulse{width:10px;height:10px;border-radius:50%;background:var(--ok);flex:none;animation:pulse 1.2s infinite;display:inline-block}
.ln-steps{display:flex;align-items:center;gap:10px;margin:0 0 20px}.ln-steps i{flex:1;height:1px;background:var(--line)}
.ln-s{display:flex;align-items:center;gap:8px;font-size:13px;color:var(--mut)}.ln-s span{width:24px;height:24px;border-radius:50%;display:grid;place-items:center;background:var(--tint);font-size:12px}
.ln-s.on{color:var(--ink);font-weight:500}.ln-s.on span{background:var(--acc);color:#fff}.ln-s.done span{background:rgba(76,167,95,.12);color:var(--acc)}.ln-s span svg.i{width:12px;height:12px}
.ln-models{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;margin-bottom:12px}
.ln-form{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:0 16px}
.ln-live{display:flex;align-items:center;gap:12px;margin-bottom:16px}.ln-live .pill{gap:8px}
.ln-step{padding:12px 0;border-top:1px solid var(--line)}.ln-step b{font-weight:500}.ln-step p{margin:4px 0 0}
.ln-copy{display:flex;gap:8px;align-items:center;margin-top:10px}.ln-copy code{flex:1;min-width:0;overflow-x:auto;white-space:nowrap;padding:8px 10px;border-radius:8px;background:var(--panel);border:1px solid var(--line);font-size:13px}
.ln-manual{margin-top:12px}.ln-manual summary{cursor:pointer;font-size:13px;color:var(--ink-2);padding:6px 0}.ln-manual td{padding:6px 8px 6px 0;font-size:13px;vertical-align:top}.ln-manual td:first-child{width:42%}
@media(max-width:900px){.ln-meta{grid-template-columns:1fr 1fr}.ln-models,.ln-form{grid-template-columns:1fr}}
.ln-form input{width:100%}
/* MAC address popup */
.mac-modal{max-width:460px;padding:22px 24px}
.mm-head{display:flex;align-items:flex-start;gap:12px;margin-bottom:18px}.mm-head .lx-ic{margin:0}.mm-head>div:nth-child(2){flex:1;min-width:0}
.mm-head h3{margin:0 0 2px;font-size:16px;font-weight:500}.mm-head p{margin:0}.mm-x{margin:-4px -6px 0 0}
.mm-label{border:1px dashed #d9d7cf;border-radius:12px;padding:12px 14px;background:var(--panel);margin-bottom:18px}
.mm-l-top{display:flex;justify-content:space-between;align-items:baseline;padding-bottom:8px;margin-bottom:6px;border-bottom:1px solid var(--line);font-size:13px}
.mm-l-top b{font-weight:600;letter-spacing:.02em}.mm-l-top span{color:var(--mut)}
.mm-l-row{display:flex;align-items:center;gap:12px;font-size:12px;color:var(--mut);padding:4px 6px;border-radius:6px}
.mm-l-row span{width:64px}.mm-l-row i{flex:1;height:6px;border-radius:3px;background:var(--line);max-width:150px}
.mm-l-row.hl{background:rgba(76,167,95,.08);color:var(--acc)}.mm-l-row.hl b{font-weight:500;font-size:13px}
.mm-l-cap{display:flex;align-items:center;gap:6px;margin-top:8px;color:var(--mut)}.mm-l-cap svg.i{width:13px;height:13px}
.mm-field{margin-bottom:12px}
.mm-in{position:relative}.mm-in input{width:100%;font-size:16px;letter-spacing:.06em;padding-right:40px;height:42px}
.mm-ok{position:absolute;right:10px;top:50%;transform:translateY(-50%) scale(.6);width:22px;height:22px;border-radius:50%;display:grid;place-items:center;
  background:var(--acc);color:#fff;opacity:0;transition:opacity .15s,transform .15s}
.mm-ok svg.i{width:13px;height:13px;stroke-width:2.6}.mm-in.ok .mm-ok{opacity:1;transform:translateY(-50%) scale(1)}.mm-in.ok input{border-color:rgba(76,167,95,.45)}
.mm-hint{display:block;margin-top:6px}
.mm-note{display:flex;gap:10px;align-items:flex-start;font-size:13px;line-height:18px;color:var(--ink-2);background:var(--tint);border-radius:10px;padding:10px 12px}
.mm-note svg.i{color:var(--acc);flex:none;margin-top:1px}.mm-note.warn{background:#fbf5e9;color:#6b4a10}.mm-note.warn svg.i{color:#a8432a}
.mac-modal .err-text{margin-top:8px}
.ln-pkg{display:flex;align-items:center;gap:18px;padding:16px 20px}.ln-pkg .sp{flex:1}
.ln-pkg-t{display:flex;flex-direction:column;gap:1px}.ln-pkg-t b{font-weight:500;font-size:15px}
.ln-dots{display:flex;gap:6px}.ln-dots i{width:22px;height:8px;border-radius:4px;background:var(--line)}.ln-dots i.on{background:var(--acc)}.ln-dots i.x{background:#d08a2e}
.us-pkg{display:flex;align-items:center;gap:18px;padding:0 0 14px;margin-bottom:6px;border-bottom:1px solid var(--line)}
.us-pkg>div:first-child{display:flex;flex-direction:column;gap:1px;flex:1}.us-pkg b{font-weight:500}.us-pkg .meter{width:220px;margin:0}
/* outbound calls */
.ob-list{display:flex;flex-direction:column}
.ob-row{display:flex;align-items:center;gap:16px;padding:16px 4px;border-top:1px solid var(--line);cursor:pointer}.ob-row:first-child{border-top:0}
.ob-row:hover{background:linear-gradient(90deg,var(--tint),transparent)}
.ob-main{flex:1;min-width:0}.ob-t{display:flex;align-items:center;gap:8px;flex-wrap:wrap;margin-bottom:2px}.ob-t b{font-weight:500;font-size:15px}
.ob-bar{height:6px;border-radius:3px;background:var(--tint);margin:10px 0 8px;max-width:520px;overflow:hidden}.ob-bar i{display:block;height:100%;background:var(--acc);border-radius:3px}
.ob-c{display:flex;gap:16px;flex-wrap:wrap;color:var(--ink-2)}.ob-c b{font-weight:500}
.ob-acts{display:flex;align-items:center;gap:10px;color:var(--mut)}
.ob-prev{display:flex;gap:10px;align-items:flex-start;padding:12px 14px;border-radius:10px;background:var(--tint);font-size:14px;line-height:1.45;color:var(--ink-2)}
.ob-prev svg.i{color:var(--acc);margin-top:2px;flex:none}.ob-prev b{font-weight:500;color:var(--ink)}
.ob-pick{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;margin-top:10px;max-height:300px;overflow:auto}
.ob-p{display:flex;align-items:flex-start;gap:10px;padding:10px 12px;border:1px solid var(--line);border-radius:10px;cursor:pointer}
.ob-p input{margin-top:3px}.ob-p span{flex:1;min-width:0}.ob-p b{font-weight:500;display:block}.ob-p em{font-style:normal;font-size:12.5px;color:var(--mut)}
.ob-p small{display:block;font-size:12.5px;color:var(--mut)}.ob-p i.pill{font-style:normal}
.ob-rules{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:0 14px;margin-top:18px}
.ob-new textarea{width:100%;margin-top:10px}
@media(max-width:900px){.ob-pick,.ob-rules{grid-template-columns:1fr 1fr}}
/* website agent */
.wa-grid{display:grid;grid-template-columns:minmax(0,1.2fr) minmax(0,1fr);gap:16px}.wa-grid .card{margin:0}
.wa-grid+.card{margin-top:16px}
.wa-sw{display:flex;gap:8px}.wa-sw button{width:30px;height:30px;border-radius:50%;border:2px solid #fff;box-shadow:0 0 0 1px var(--line);cursor:pointer}
.wa-sw button.on{box-shadow:0 0 0 2px var(--ink)}
.wa-prev .btn{margin-top:14px}
.wa-mock{position:relative;height:190px;border-radius:12px;background:var(--panel);border:1px solid var(--line);overflow:hidden}
.wa-site{padding:16px;display:grid;gap:8px}.wa-site i{display:block;height:10px;border-radius:5px;background:#e7e6e1;width:70%}.wa-site i:first-child{width:40%;height:14px;background:#dcdbd3}.wa-site i.s{width:55%}
.wa-btn{position:absolute;bottom:14px;right:14px;display:inline-flex;align-items:center;gap:8px;height:40px;padding:0 16px 0 6px;border-radius:999px;color:#fff;font-weight:600;font-size:13.5px;box-shadow:0 8px 20px -8px rgba(0,0,0,.4)}
.wa-mock.l .wa-btn{right:auto;left:14px}
.wa-mini{width:28px;height:28px;border-radius:50%;background:rgba(255,255,255,.2);display:grid;place-items:center}.wa-mini svg.i{width:14px;height:14px}
.lx-sample .wa-mock{height:170px}
@media(max-width:900px){.wa-grid{grid-template-columns:1fr}}
.wa-grid input,.wa-grid textarea{width:100%}
/* inbox */
.ib-wrap{display:grid;grid-template-columns:340px 1fr;gap:16px;align-items:start}.ib-wrap .card{margin:0}
.ib-list{padding:12px}.ib-tabs{margin:0 0 10px}.ib-tabs button{font-size:12.5px}.ib-list>.srch{margin-bottom:8px}
#ibThreads{max-height:calc(100vh - 260px);overflow:auto;display:flex;flex-direction:column;gap:2px}
.ib-t{display:flex;align-items:center;gap:10px;width:100%;text-align:left;border:0;background:none;padding:10px 8px;border-radius:10px;cursor:pointer;color:var(--ink)}
.ib-t:hover{background:var(--tint)}.ib-t.on{background:var(--active)}
.ib-ch{width:34px;height:34px;border-radius:50%;background:var(--tint);display:grid;place-items:center;flex:none;color:var(--acc)}.ib-ch svg.i{width:16px;height:16px}
.ib-tm{flex:1;min-width:0}.ib-tm b{display:block;font-weight:500;font-size:14px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.ib-tm small{display:block;font-size:12.5px;color:var(--mut);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.ib-tr{display:flex;flex-direction:column;align-items:flex-end;gap:4px}.ib-tr small{font-size:11.5px;color:var(--mut);white-space:nowrap}
.ib-n{font-style:normal;font-size:11px;font-weight:600;color:#fff;background:var(--acc);border-radius:999px;padding:1px 7px}.ib-dot{width:9px;height:9px;border-radius:50%;background:#d08a2e}
.ib-view{min-height:520px;display:flex;flex-direction:column}
.ib-h{display:flex;align-items:center;gap:10px;padding-bottom:12px;border-bottom:1px solid var(--line);flex-wrap:wrap}.ib-h b{display:block;font-weight:500}.ib-h small{font-size:12.5px;color:var(--mut)}.ib-h .sp{flex:1}
.ib-msgs{flex:1;overflow:auto;max-height:calc(100vh - 330px);padding:14px 2px;display:flex;flex-direction:column;gap:10px}
.ib-m{max-width:72%;display:flex;flex-direction:column;gap:3px}.ib-m p{margin:0;padding:9px 12px;border-radius:12px;white-space:pre-wrap;font-size:14px;line-height:1.45}
.ib-m small{font-size:11.5px;color:var(--mut)}.ib-m.customer{align-self:flex-start}.ib-m.customer p{background:var(--tint);border-top-left-radius:4px}
.ib-m.ai,.ib-m.staff{align-self:flex-end;align-items:flex-end}.ib-m.ai p{background:rgba(76,167,95,.08);border-top-right-radius:4px}.ib-m.staff p{background:var(--acc);color:#fff;border-top-right-radius:4px}
.ib-note{display:flex;gap:8px;align-items:center;font-size:13px;color:var(--ink-2);background:var(--tint);border-radius:8px;padding:8px 12px;margin-top:10px}.ib-note.warn{background:#fbf5e9;color:#6b4a10}
.ib-send{display:flex;gap:8px;align-items:flex-end;padding-top:12px;border-top:1px solid var(--line)}.ib-send textarea{flex:1;resize:vertical}
.wa-step{display:flex;gap:14px;padding:16px 0;border-top:1px solid var(--line)}.wa-step:first-of-type{border-top:0}
.wa-step>span{width:28px;height:28px;border-radius:50%;background:var(--tint);display:grid;place-items:center;font-weight:600;font-size:13px;flex:none;color:var(--acc)}
.wa-step>div{flex:1;min-width:0}.wa-step b{font-weight:500}.wa-step input{width:100%}
@media(max-width:900px){.ib-wrap{grid-template-columns:1fr}}
/* "how to get it" panel on locked feature pages */
.pill.of-lock{background:#f6ead2;color:#7a5410;padding:4px 10px;border-radius:99px;font-weight:500}.pill.of-lock:before{display:none}.pill.of-lock svg.i{width:13px;height:13px}
[data-ofgo]{color:var(--acc);text-decoration:none;font-weight:500}[data-ofgo]:hover{text-decoration:underline}
#ofBox{scroll-margin-top:16px}
.of{padding:24px}.of-h{display:flex;gap:14px;align-items:flex-start}.of-h .lx-ic{margin:0}.of-h h2{margin:0}.of-h .sub{margin:2px 0 0}
.of-opts{display:grid;grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:14px;margin-top:18px}
.of-opt{border:1px solid var(--line);border-radius:12px;padding:18px;display:flex;flex-direction:column;gap:8px;background:var(--panel)}
.of-opt.best{border-color:var(--acc);box-shadow:0 0 0 1px var(--acc) inset}
.of-opt h3{margin:0;font-size:16px;line-height:22px;font-weight:600}.of-opt p{margin:0}.of-opt .btn,.of-opt .of-req{align-self:flex-start;margin-top:auto}
.of-tag{display:flex;align-items:center;justify-content:space-between;gap:8px;font-size:12px;font-weight:500;color:var(--mut);text-transform:uppercase;letter-spacing:.04em}
.of-tag em{font-style:normal;text-transform:none;letter-spacing:0;color:var(--acc);background:rgba(76,167,95,.08);padding:2px 8px;border-radius:99px}
.of-price b{font-size:24px;line-height:30px;font-weight:600;letter-spacing:-.02em}.of-price span{font-size:13px;color:var(--mut);margin-left:6px}
.of-list{list-style:none;margin:2px 0 6px;padding:0;display:flex;flex-direction:column;gap:5px;font-size:14px}
.of-list li{display:flex;gap:7px;align-items:center}.of-list svg.i{width:14px;height:14px;color:var(--ok);flex:none}
.of-steps{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;margin-top:20px;padding-top:18px;border-top:1px solid var(--line)}
.of-steps>div{display:flex;gap:10px;align-items:flex-start}.of-steps span{width:24px;height:24px;border-radius:50%;background:var(--tint);color:var(--ink-2);display:grid;place-items:center;font-size:12px;font-weight:600;flex:none}
.of-steps p{margin:0;font-size:13px;line-height:19px;color:var(--mut)}.of-steps b{display:block;color:var(--ink);font-weight:500;font-size:14px}
.of-vat{margin:14px 0 0}
@media (max-width:760px){.of-steps{grid-template-columns:1fr}}
.ph-only[hidden]{display:none!important}
.btn[hidden],.ib[hidden]{display:none!important}
.ab [hidden]{display:none!important}
/* website agent: install check + guides */
.wi-state{display:flex;align-items:center;gap:12px;margin-top:14px;padding:12px 14px;border-radius:10px;background:var(--tint)}
.wi-state>div{display:flex;flex-direction:column;gap:2px;flex:1;min-width:0}.wi-state b{font-weight:500}
.wi-state .dot{width:9px;height:9px;border-radius:50%;background:#b8b6af;flex:none}
.wi-state.ok{background:rgba(76,167,95,.07)}.wi-state.ok .dot{background:var(--ok)}
.wi-state.warn{background:#f6ead2}.wi-state.warn .dot{background:#d08a2e}
.wi-tabs{display:flex;flex-wrap:wrap;gap:6px;margin:18px 0 4px}
.wi-tabs button{border:1px solid var(--line);background:var(--panel);border-radius:99px;padding:6px 12px;font:inherit;font-size:13px;cursor:pointer;color:var(--ink-2)}
.wi-tabs button.on{background:var(--ink);border-color:var(--ink);color:#fff}
.wi-steps{margin:12px 0 0;padding-left:20px;display:grid;gap:8px;font-size:14px;line-height:21px}.wi-steps li.mut{color:var(--mut)}
.wi-steps code{font-size:12.5px;background:var(--tint);padding:1px 5px;border-radius:5px}
.wi-dev{display:flex;flex-wrap:wrap;align-items:center;gap:10px 12px;margin-top:20px;padding-top:16px;border-top:1px solid var(--line)}
.wi-dev>div{flex:1;min-width:220px}.wi-dev p{margin:2px 0 0}.wi-dev input{width:240px;max-width:100%}
.wi-shop{margin-top:14px;border:1px solid var(--line);border-radius:12px;padding:16px;background:var(--panel)}
.wi-shop.on{border-color:rgba(76,167,95,.35);background:rgba(76,167,95,.04)}
.wi-shop-h{display:flex;gap:12px;align-items:flex-start}.wi-shop-h>div{display:flex;flex-direction:column;gap:2px;flex:1}.wi-shop-h b{font-weight:500}
.wi-shop-h>svg.i{width:18px;height:18px;color:var(--acc);margin-top:2px;flex:none}
.wi-shop-f{display:flex;flex-wrap:wrap;gap:10px;margin-top:12px}.wi-shop-f input{flex:1;min-width:220px}
.wi-shop-go{display:flex;flex-wrap:wrap;align-items:center;gap:10px 14px;margin-top:14px;padding-top:14px;border-top:1px solid var(--line)}
.wi-shop-go>div{display:flex;flex-direction:column;gap:2px;flex:1;min-width:200px}.wi-shop-go b{font-weight:500}
.wi-n{font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.05em;color:var(--acc);background:rgba(76,167,95,.08);padding:3px 8px;border-radius:99px}
/* platform: channels */
.ch-h{display:flex;align-items:center;gap:8px;font-size:15px;font-weight:600;margin:0 0 8px}.ch-h svg.i{width:16px;height:16px;color:var(--acc)}
table.kv td{padding:7px 8px 7px 0;vertical-align:top;border-bottom:1px solid var(--line)}table.kv tr:last-child td{border-bottom:0}
.warn-text{color:#a3641b}
.chbs{display:flex;gap:4px;margin-top:4px}
.chb{width:22px;height:22px;border-radius:6px;display:grid;place-items:center;background:var(--tint);color:#9a978f}.chb svg.i{width:12px;height:12px}
.chb.on{background:rgba(76,167,95,.1);color:var(--acc)}.chb.setup{background:#f6ead2;color:#a3641b}
/* platform plans: compare + profit calculator */
.plans-lower{display:grid;gap:16px}.pt{padding:22px 24px}
.pt-head{display:flex;flex-wrap:wrap;align-items:flex-start;justify-content:space-between;gap:12px 20px;margin-bottom:16px}.pt-head h2{margin:0}.pt-head .sub{margin:2px 0 0}
.pt-seg{flex:none;margin:0}.pt-seg button{flex:none;white-space:nowrap;padding:0 14px}.pt-seg button em{font-style:normal;font-size:11px;color:var(--mut);margin-left:4px}.pt-seg button.on em{color:inherit;opacity:.7}
.cmp2-wrap{overflow-x:auto;margin:0 -24px;padding:0 24px}
table.cmp2{width:100%;border-collapse:separate;border-spacing:0;min-width:620px}
.cmp2 th,.cmp2 td{padding:10px 14px;text-align:right;white-space:nowrap}
.cmp2 th:first-child,.cmp2 td:first-child{text-align:left;position:sticky;left:0;background:var(--card);z-index:1;color:var(--ink-2);min-width:190px}
.cmp2 thead th{vertical-align:bottom;padding-bottom:14px;border-bottom:1px solid var(--line);font-weight:400}
.cmp2-name{display:flex;justify-content:flex-end;align-items:center;gap:6px;font-weight:600;font-size:15px;color:var(--ink)}
.cmp2-name .tag{font-size:10.5px;padding:2px 7px}
.cmp2-price{font-size:20px;font-weight:500;letter-spacing:-.01em;margin-top:4px;color:var(--ink)}.cmp2-price span{font-size:12px;color:var(--mut);margin-left:3px;font-weight:400}
.cmp2 th.best,.cmp2 td.best{background:rgba(76,167,95,.035)}.cmp2 thead th.best{box-shadow:inset 0 2px 0 var(--acc)}
.cmp2 tbody td{border-bottom:1px solid var(--line)}.cmp2 tbody tr:last-child td{border-bottom:0}
.cmp2 tr.grp td{position:static;text-align:left;background:transparent;padding:18px 14px 6px;font-size:11.5px;font-weight:600;letter-spacing:.05em;text-transform:uppercase;color:var(--label);border-bottom:1px solid var(--line)}
.cmp2 tbody.ours td{background:#fcfaf5}.cmp2 tbody.ours td.best{background:#f1f2ea}.cmp2 tbody.ours tr.grp td{background:transparent;color:#8a6a2c}
.cmp2-yes svg.i{width:16px;height:16px;color:var(--ok);vertical-align:-3px}
.cmp2-m{display:flex;justify-content:flex-end;align-items:baseline;gap:6px}.cmp2-m b{font-weight:600}.cmp2-m span{font-size:12px;color:var(--mut)}
.mbar.sm{height:4px;margin:6px 0 0 auto;width:90px}
.pt-calc{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1.05fr);gap:28px;align-items:start}
.pt-chips-l{font-size:12px;color:var(--label);text-transform:uppercase;letter-spacing:.05em;margin:0 0 6px}
.pt-chips{display:flex;flex-wrap:wrap;gap:6px;margin-bottom:14px}
.pt-chips button{display:flex;flex-direction:column;align-items:flex-start;gap:1px;border:1px solid var(--line);background:var(--panel);border-radius:10px;padding:7px 12px;font:inherit;font-size:13.5px;font-weight:500;cursor:pointer;color:var(--ink)}
.pt-chips button span{font-size:12px;font-weight:400;color:var(--mut)}
.pt-chips button.on{border-color:var(--acc);box-shadow:0 0 0 1px var(--acc) inset;background:rgba(76,167,95,.05)}
.pt-sl{padding:12px 0;border-top:1px solid var(--line)}.pt-sl-h{display:flex;justify-content:space-between;align-items:baseline;gap:10px}
.pt-sl-h span{color:var(--ink-2)}.pt-sl-h b{font-size:17px;font-weight:600}
.pt-sl .range{margin:10px 0 6px}.pt-sl-f{min-height:22px}
.pt-out{background:var(--tint);border-radius:14px;padding:20px 22px}
.pt-big span{display:block;font-size:13px;color:var(--mut)}.pt-big b{display:block;font-size:34px;line-height:40px;font-weight:600;letter-spacing:-.02em;margin:2px 0}
.pt-big em{font-style:normal;font-size:13px;color:var(--mut)}
.pt-bar{display:flex;height:10px;border-radius:99px;overflow:hidden;background:#e4e1d8;margin:16px 0 8px}
.pt-bar i{display:block;height:100%}.pt-bar .cost,.pt-legend .cost{background:#d9a34a}.pt-bar .keep,.pt-legend .keep{background:var(--acc)}
.pt-legend{display:flex;gap:16px;font-size:12px;color:var(--mut)}.pt-legend span{display:flex;align-items:center;gap:6px}.pt-legend i{width:9px;height:9px;border-radius:3px;display:block}
.pt-lines{list-style:none;margin:14px 0 0;padding:0}
.pt-lines li{display:flex;justify-content:space-between;gap:12px;padding:7px 0;font-size:14px;border-bottom:1px dashed rgba(0,0,0,.08)}
.pt-lines li span{color:var(--ink-2)}.pt-lines li b{font-weight:500;white-space:nowrap}
.pt-lines li.tot{border-bottom:1px solid rgba(0,0,0,.12)}.pt-lines li.tot span,.pt-lines li.tot b{font-weight:600;color:var(--ink)}
.pt-lines li.sub span,.pt-lines li.sub b{color:var(--mut);font-size:13px}
.pt-proj{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;margin-top:16px;padding-top:14px;border-top:1px solid rgba(0,0,0,.1)}
.pt-proj span{display:block;font-size:12px;color:var(--mut);white-space:nowrap}.pt-proj b{display:block;font-size:17px;font-weight:600;margin-top:2px}
.pt-proj em{font-style:normal;font-size:12px;color:var(--mut)}
.pt-warn{display:flex;gap:8px;align-items:center;margin-top:14px;padding:10px 12px;border-radius:10px;background:#fbe9e4;color:#8a3a26;font-size:13.5px}.pt-warn svg.i{width:15px;height:15px;flex:none}
.pt-foot{margin:16px 0 0}
@media (max-width:900px){.pt-calc{grid-template-columns:1fr}.pt{padding:18px 16px}.cmp2-wrap{margin:0 -16px;padding:0 16px}}
.plans-lower>*{min-width:0}
@media (max-width:600px){.cmp2 th:first-child,.cmp2 td:first-child{min-width:130px;max-width:150px;white-space:normal}.pt-proj b{font-size:15px}.pt-big b{font-size:28px;line-height:34px}}
/* platform plans: grouped cards + website listing in the editor */
.pgroup{margin:22px 0 8px}.pgroup+.pgroup{margin-top:28px}
.pgroup-h{display:flex;flex-wrap:wrap;align-items:flex-end;justify-content:space-between;gap:8px 20px;margin-bottom:12px;padding-bottom:10px;border-bottom:1px solid var(--line)}
.pgroup-h h2{margin:0;font-size:17px;display:flex;align-items:center;gap:8px}.pgroup-h h2 em{font-style:normal;font-size:12px;font-weight:500;color:var(--mut);background:var(--tint);padding:1px 8px;border-radius:99px}
.pgroup-h .sub{margin:2px 0 0}.pgroup-n{display:flex;gap:16px;font-size:13px;color:var(--mut)}.pgroup-n b{color:var(--ink);font-weight:600}
.tag.soft{background:rgba(76,167,95,.1);color:var(--acc)}.tag.off{background:var(--tint);color:var(--mut)}
.pe-sec{margin:14px 0 12px;padding:14px 14px 4px;border:1px solid var(--line);border-radius:10px;background:var(--panel)}
.pe-sec-h{display:flex;justify-content:space-between;align-items:center;margin-bottom:10px}.pe-sec-h b{font-weight:600}
.pe-sec-h a{display:inline-flex;align-items:center;gap:5px;color:var(--acc);text-decoration:none}.pe-sec-h a svg.i{width:13px;height:13px}
.ch-only[hidden]{display:none!important}
/* call quality */
.qs{display:inline-grid;place-items:center;min-width:34px;height:24px;padding:0 6px;border-radius:7px;font-weight:600;font-size:13px}
.qs.good{background:rgba(76,167,95,.1);color:var(--acc)}.qs.ok{background:#f6ead2;color:#8a5a12}.qs.bad{background:#fbe4dc;color:#a13d24}
.tile .qs{font-size:22px;height:34px;min-width:52px}
.qbar{flex:1;height:6px;border-radius:99px;background:var(--tint);overflow:hidden;min-width:60px}.qbar i{display:block;height:100%;border-radius:99px}
.qbar i.good{background:var(--acc)}.qbar i.ok{background:#d9a34a}.qbar i.bad{background:#c4553a}
.q-grid{gap:16px;align-items:start}.q-grid .card{margin:0}.q-grid{margin-bottom:16px}
.q-t td{padding:9px 8px 9px 0;vertical-align:middle}.q-avg{display:flex;align-items:center;gap:10px;min-width:150px}
.q-crit{display:flex;align-items:center;gap:12px;padding:7px 0}.q-crit span{width:150px;flex:none;font-size:14px;color:var(--ink-2)}.q-crit b{width:44px;text-align:right;font-weight:600}
.q-flags{display:flex;flex-wrap:wrap;gap:6px;margin-top:12px}.qf{font-size:12px;background:#fbe4dc;color:#a13d24;padding:2px 8px;border-radius:99px;white-space:nowrap}
.q-trend{display:flex;align-items:flex-end;gap:6px;height:150px;padding-top:6px;overflow-x:auto}
.q-trend>div{flex:1;min-width:22px;height:100%;display:flex;flex-direction:column;justify-content:flex-end;align-items:center;gap:4px}
.q-trend i{display:block;width:100%;max-width:28px;border-radius:5px 5px 2px 2px}.q-trend i.good{background:var(--acc)}.q-trend i.ok{background:#d9a34a}.q-trend i.bad{background:#c4553a}
.q-trend span{font-size:11px;color:var(--mut)}.q-trend em{font-style:normal;font-size:10px;color:var(--mut)}
.q-list{display:flex;flex-direction:column}
.q-row{display:flex;align-items:center;gap:14px;text-align:left;width:100%;border:0;border-top:1px solid var(--line);background:none;padding:11px 4px;font:inherit;cursor:pointer;color:inherit}
.q-row:first-child{border-top:0}.q-row:hover{background:var(--tint)}.q-row>svg.i{width:14px;height:14px;color:var(--mut);flex:none}
.q-who{display:flex;flex-direction:column;width:200px;flex:none}.q-who b{font-weight:500}.q-who small{color:var(--mut);font-size:12px}
.q-sum{flex:1;font-size:14px;color:var(--ink-2);min-width:0}.q-fl{display:inline-flex;gap:4px;margin-left:6px;flex-wrap:wrap}
.q-det-h{display:flex;gap:12px;align-items:flex-start;margin-bottom:12px}.q-det-h .qs{font-size:18px;height:32px;min-width:46px}.q-det-h b{font-weight:500}
.q-tip{display:flex;gap:10px;margin-top:12px;padding:12px;border-radius:10px;background:#fbf4e4}.q-tip svg.i{width:16px;height:16px;color:#8a5a12;flex:none;margin-top:2px}
.q-tip span{display:flex;flex-direction:column;gap:2px;font-size:14px}.q-tip b{font-weight:600}
@media (max-width:700px){.q-who{width:120px}.q-crit span{width:110px}}
/* customer insights */
.in-head{margin:4px 0 16px}.in-head h2{font-size:22px;line-height:29px;letter-spacing:-.01em;margin:10px 0 0;max-width:62ch}
.in-grid{gap:16px;align-items:start;margin-bottom:16px}.in-grid .card{margin:0}
.in-r{padding:9px 0;border-bottom:1px solid var(--line)}.in-r:last-child{border-bottom:0}
.in-r-h{display:flex;justify-content:space-between;gap:10px;margin-bottom:6px}.in-r-h b{font-weight:500}.in-r-h span{font-weight:600}.in-r p{margin:6px 0 0}
.in-q{list-style:none;margin:0 0 12px;padding:0}.in-q li{display:flex;gap:10px;padding:8px 0;border-bottom:1px solid var(--line);font-size:14px}.in-q svg.i{width:15px;height:15px;color:#8a5a12;flex:none;margin-top:2px}
.in-hours{display:flex;align-items:flex-end;gap:3px;height:120px}.in-hours>div{flex:1;height:100%;display:flex;flex-direction:column;justify-content:flex-end;align-items:center;gap:4px}
.in-hours i{display:block;width:100%;background:#c9d6cc;border-radius:3px 3px 1px 1px}.in-hours i.pk{background:var(--acc)}.in-hours span{font-size:10px;color:var(--mut);height:12px}
.in-days{margin-top:14px}.in-days>div{display:flex;align-items:center;gap:10px;padding:4px 0}.in-days span{width:34px;font-size:13px;color:var(--mut)}.in-days b{width:30px;text-align:right;font-weight:500;font-size:13px}
.in-sent{display:flex;height:12px;border-radius:99px;overflow:hidden;background:var(--tint);margin:6px 0 10px}.in-sent i{display:block;height:100%}
.in-sent .pos,.in-leg .pos{background:var(--acc)}.in-sent .neu,.in-leg .neu{background:#c9c6bd}.in-sent .neg,.in-leg .neg{background:#c4553a}
.in-leg{display:flex;flex-wrap:wrap;gap:14px;font-size:13px;color:var(--ink-2)}.in-leg span{display:flex;align-items:center;gap:6px}.in-leg i{width:9px;height:9px;border-radius:3px;display:block}
.in-h3{font-size:13px;font-weight:600;margin:16px 0 8px}.in-chips{display:flex;flex-wrap:wrap;gap:6px}.in-chips span{background:var(--tint);border-radius:99px;padding:4px 10px;font-size:13px}
.in-sug{display:grid;grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:12px}.in-sug>div{display:flex;gap:12px;padding:14px;border:1px solid var(--line);border-radius:12px;background:var(--panel)}
.in-sug b{font-weight:600}.in-sug p{margin:4px 0 0}.in-n{width:26px;height:26px;border-radius:50%;background:var(--acc);color:#fff;display:grid;place-items:center;font-size:13px;font-weight:600;flex:none}
/* menu chatbot builder */
.bt-modes{display:grid;grid-template-columns:repeat(auto-fit,minmax(300px,1fr));gap:12px}
.bt-mode{border:1px solid var(--line);border-radius:12px;padding:12px 14px;background:var(--panel)}.bt-mode.off{opacity:.6}
.bt-mode-h{display:flex;align-items:center;gap:8px;margin-bottom:4px}.bt-mode-h svg.i{width:16px;height:16px;color:var(--acc)}.bt-mode-h b{font-weight:600;flex:1}
.bt-wrap{display:grid;grid-template-columns:minmax(0,1fr) 340px;gap:16px;align-items:start}
.bt-steps{display:flex;flex-direction:column;gap:12px;margin-bottom:12px}.bt-step{margin:0}.bt-step.first{box-shadow:0 0 0 1px var(--acc)}
.bt-step-h{display:flex;align-items:center;gap:10px;margin-bottom:10px}.bt-id{font-family:ui-monospace,monospace;font-size:12px;background:var(--tint);padding:2px 8px;border-radius:6px}
.bt-text{width:100%;margin-bottom:10px}
.bt-opts{display:flex;flex-direction:column;gap:8px;margin-bottom:8px}
.bt-opt,.bt-kw{display:grid;grid-template-columns:minmax(0,1.1fr) minmax(0,1fr) minmax(0,1fr) 30px;gap:8px;align-items:center}
.bt-kw{grid-template-columns:minmax(0,2fr) minmax(0,1fr) 30px;margin-bottom:8px}
.bt-side{position:sticky;top:12px}.bt-pv{margin:0;display:flex;flex-direction:column}
.bt-pv-h{display:flex;justify-content:space-between;align-items:center;margin-bottom:10px}.bt-pv-h b{font-weight:600}
.bt-pv-msgs{height:380px;overflow-y:auto;display:flex;flex-direction:column;gap:8px;padding:12px;border-radius:12px;background:#efeae2}
.bt-b{max-width:85%;padding:8px 11px;border-radius:12px;font-size:14px;line-height:19px}.bt-b.bot{background:#fff;align-self:flex-start;border-top-left-radius:4px}
.bt-b.me{background:#d9f5c9;align-self:flex-end;border-top-right-radius:4px}
.bt-qr{display:flex;flex-wrap:wrap;gap:6px}.bt-qr button{border:1px solid var(--acc);background:#fff;color:var(--acc);border-radius:99px;padding:5px 11px;font:inherit;font-size:13px;cursor:pointer}
.bt-note{align-self:center;font-size:12px;color:var(--mut);background:rgba(255,255,255,.7);padding:3px 10px;border-radius:99px}
.bt-pv-f{display:flex;gap:6px;margin-top:10px}.bt-pv-f input{flex:1}
.ib-m.bot p{border:1px dashed var(--line)}
@media (max-width:1000px){.bt-wrap{grid-template-columns:1fr}.bt-side{position:static}}
@media (max-width:600px){.bt-opt{grid-template-columns:1fr 1fr 30px}.bt-opt .bt-next,.bt-opt .bt-url,.bt-opt .bt-none{grid-column:1/3}}
/* phones: page buttons get their own row under the title, so "Open phone" never leaves the screen */
@media (max-width:600px){
  .head{flex-wrap:wrap;height:auto;min-height:56px;padding-top:8px;padding-bottom:8px;row-gap:8px}
  #headActs{order:5;width:100%;display:flex;flex-wrap:wrap;gap:8px;align-items:center}#headActs:empty{display:none}
  #headActs .sel,#headActs select{flex:1;min-width:0;width:auto!important}
  .tiles{grid-template-columns:1fr 1fr}
}
.q-grid>*,.in-grid>*{min-width:0}
@media (max-width:600px){.q-t th:nth-child(4),.q-t td:nth-child(4){display:none}.q-avg{min-width:0}.q-crit span{width:96px;font-size:13px}.q-row{gap:10px}.q-who{width:96px}}
.bt-opt>*,.bt-kw>*{min-width:0}
.bt-mode .seg button{height:auto;min-height:28px;padding:4px 6px;line-height:16px}
@media (max-width:600px){
  .bt-opt{grid-template-columns:minmax(0,1fr) minmax(0,1fr) 30px}
  .bt-opt>:nth-child(3){grid-column:1/3;grid-row:2}.bt-opt>:nth-child(4){grid-column:3;grid-row:1}
  .bt-opt>.bt-none{display:none}
  .bt-opt{padding-bottom:8px;border-bottom:1px dashed var(--line)}
  .bt-kw{grid-template-columns:minmax(0,1fr) 30px}.bt-kw>:nth-child(2){grid-column:1;grid-row:2}.bt-kw>:nth-child(3){grid-column:2;grid-row:1}
  .bt-mode .seg button{font-size:12px}
}
/* one button height everywhere (client dashboard + platform admin): 36px, matching Cartesia's "Upgrade plan" button */
:root{--btn-h:36px}
.btn,.btn.sm,.btn.lg{height:var(--btn-h)}
.btn{gap:6px}.btn.sm{padding:0 14px}
.ib,.ib-gap,.ib.sm{width:var(--btn-h);height:var(--btn-h)}.srow>.ib{margin-top:0}
.icon-btn{width:var(--btn-h);height:var(--btn-h)}
.dr-btn{height:var(--btn-h)}
.seg{padding:2px}.seg button,.seg.sm button{height:calc(var(--btn-h) - 4px)}
.bt-mode .seg button{min-height:calc(var(--btn-h) - 4px)}
/* form fields match the buttons: one 36px control height */
.field,input:not([type]),input[type=text],input[type=email],input[type=password],input[type=tel],input[type=number],input[type=search],select,.sel-btn{height:var(--btn-h)}
.sel-btn{padding-top:0;padding-bottom:0}
.field,input:not([type]),input[type=text],input[type=email],input[type=password],input[type=tel],input[type=number],input[type=search],select{padding-top:0;padding-bottom:0}
/* sidebar tools: search + collapse (like Cartesia) */
.side-top .logo{flex:1;min-width:0;white-space:nowrap;overflow:hidden}
.side-tools{display:flex;gap:2px;flex:none}
.side-btn{width:32px;height:32px;border-radius:8px;color:var(--ink-2)}.side-btn:hover{background:rgba(220,219,211,.55);color:var(--ink)}
.side-btn svg.i{width:16px;height:16px}
.side{transition:width .2s var(--ease)}
body.side-mini .side{width:60px}
body.side-mini .side-top{flex-direction:column;height:auto;padding:10px 0;gap:6px}
body.side-mini .side-top .logo{font-size:0;gap:0;flex:none;justify-content:center}
body.side-mini .side-tools{flex-direction:column}
body.side-mini .nav-label{height:0;margin:6px 8px;padding:0;overflow:hidden;font-size:0;border-top:1px solid var(--line)}
body.side-mini .nav-row{grid-template-columns:1fr;padding:0;height:36px}
body.side-mini .nav-row>span,body.side-mini .nav-row .badge,body.side-mini #missBadge{display:none}
body.side-mini .me{flex-direction:column;gap:6px;padding:6px 0}body.side-mini .me>div:not(.avatar){display:none}
@media(max-width:860px){#sideToggle{display:none}body.side-mini .side{width:240px}
  body.side-mini .side-top{flex-direction:row;height:56px;padding:0 6px}body.side-mini .side-top .logo{font-size:15px;gap:8px;flex:1;justify-content:flex-start}
  body.side-mini .side-tools{flex-direction:row}body.side-mini .nav-label{height:32px;margin:8px 0 0;padding:0 8px;font-size:12px;border:0}
  body.side-mini .nav-row{grid-template-columns:28px 1fr auto;padding:0 6px 0 0;height:32px}body.side-mini .nav-row>span{display:inline}body.side-mini .nav-row .badge{display:inline-flex}
  body.side-mini .me{flex-direction:row;gap:10px;padding:6px 4px}body.side-mini .me>div:not(.avatar){display:block}}
/* search box */
.ck-bg{position:fixed;inset:0;z-index:60;background:rgba(20,20,18,.28);display:flex;justify-content:center;align-items:flex-start;padding:12vh 16px 16px;animation:ckfade .12s ease}
@keyframes ckfade{from{opacity:0}}
.ck{width:100%;max-width:560px;background:var(--card);border-radius:14px;box-shadow:0 30px 80px -20px rgba(0,0,0,.35),0 0 0 1px rgba(0,0,0,.06);overflow:hidden;animation:ckin .16s var(--ease)}
@keyframes ckin{from{transform:translateY(-6px) scale(.98);opacity:0}}
.ck-in{display:flex;align-items:center;gap:10px;padding:0 14px;border-bottom:1px solid var(--line)}
.ck-in>svg.i{width:18px;height:18px;color:var(--mut);flex:none}
.ck-in input{border:0!important;box-shadow:none!important;height:52px!important;padding:0!important;font-size:15px;background:none}
.ck-in kbd{font:11px var(--mono,monospace);color:var(--mut);border:1px solid var(--line);border-radius:5px;padding:2px 6px}
.ck-list{max-height:min(420px,60vh);overflow-y:auto;padding:6px}
.ck-g{font-size:11.5px;letter-spacing:.3px;color:var(--label);padding:10px 10px 4px}
.ck-i{display:flex;align-items:center;gap:10px;width:100%;height:38px;padding:0 10px;border:0;border-radius:8px;background:none;font:inherit;font-size:14px;color:var(--ink-2);cursor:pointer;text-align:left}
.ck-i span{flex:1}.ck-i svg.i{width:16px;height:16px;flex:none}.ck-i.on{background:var(--active);color:var(--ink)}.ck-i:hover{background:var(--tint)}
.ck-empty{padding:20px 12px;color:var(--mut);font-size:14px}
/* our own tooltip (native title tooltips are turned off in the dashboards) */
.ui-tip{position:fixed;z-index:80;max-width:260px;padding:5px 9px;border-radius:7px;background:#1d1d1b;color:#fff;font-size:12.5px;line-height:17px;pointer-events:none;
  opacity:0;transform:translateY(2px);transition:opacity .12s,transform .12s;box-shadow:0 6px 18px -6px rgba(0,0,0,.35)}
.ui-tip.on{opacity:1;transform:none}
/* collapsed rail: dimmed icons like Cartesia (grey at 70%), full colour on hover and for the current page */
body.side-mini .nav-row svg{color:rgba(94,94,92,.7);transition:color .12s}
body.side-mini .nav-row:hover svg,body.side-mini .nav-row.on svg,body.side-mini .nav-row:focus-visible svg{color:var(--ink)}
/* user card: one hover box at a time, sign-out button evenly inset */
.side-foot .me{padding:6px}
.side-foot .me:has(#logout:hover),.side-foot .me:has(#logout:focus-visible){background:none}
#logout:hover{background:rgba(220,219,211,.55)}
.err-text.note{color:var(--ink-2);background:var(--tint);border-radius:8px;padding:8px 10px;margin-bottom:10px}
/* settings: workspace pages */
.nav-back{color:var(--ink-2)}.nav-back svg.i{width:15px;height:15px}
#setBtn.on{background:var(--active);color:var(--ink)}#setBtn:hover{background:rgba(220,219,211,.55)}
.side-foot .me:has(#setBtn:hover),.side-foot .me:has(#setBtn:focus-visible){background:none}
.ws{max-width:none}
.ws-card{margin-bottom:14px;padding:20px 22px}.ws-card h2{margin:0 0 4px}
.ws-prof{display:flex;gap:20px;align-items:flex-start;margin-top:12px}.ws-fields{flex:1;min-width:0}
.ws-logo{width:64px;height:64px;border-radius:50%;background:rgba(76,167,95,.1);color:var(--acc);display:grid;place-items:center;font-size:26px;font-weight:600;flex:none}
.ws-hint{margin:-6px 0 12px}
.ws-copy{display:flex;gap:8px;align-items:center}.ws-copy code{flex:1;height:36px;display:flex;align-items:center;padding:0 10px;background:var(--tint);border-radius:8px;font-size:12.5px;color:var(--ink-2)}
.ws-save{display:flex;justify-content:flex-end;align-items:center;gap:12px;margin-top:4px}
.ws-row{display:flex;gap:12px;align-items:center;padding:10px 0;border-bottom:1px solid var(--line)}.ws-row:last-of-type{border-bottom:0}.ws-row b{font-weight:500}
.ws-line{display:flex;gap:16px;align-items:center;justify-content:space-between}.ws-line>div{flex:1;min-width:0}.ws-line p{margin:4px 0 0}.ws-line b{font-weight:600}
.ws-danger{border:1px solid #f1d3cb;box-shadow:none}.ws-danger h2{color:#a13d24}
.ws-t{display:flex;align-items:center;gap:8px}
.ws-info{display:flex;gap:10px;align-items:center;margin-top:14px;padding:10px 12px;border-radius:10px;background:#eef4fb;color:#244a72;font-size:13.5px}.ws-info svg.i{width:15px;height:15px;flex:none}
.ws-two{display:grid;grid-template-columns:1fr 1fr;gap:14px}.ws-two .ws-card{margin-bottom:0}
.ws-stat{display:flex;flex-direction:column;gap:2px}.ws-stat>b{font-size:24px;font-weight:600;letter-spacing:-.01em}.ws-stat .btn{align-self:flex-start;margin-top:8px}
.ws-k{font-size:12px;letter-spacing:.3px;color:var(--label);text-transform:uppercase}
.ws-meter{margin-top:10px}.ws-meter-h{display:flex;justify-content:space-between;font-size:13px;margin-bottom:6px}.ws-meter-h span{color:var(--ink-2)}
.ws-cur{display:flex;flex-wrap:wrap;align-items:flex-end;gap:8px 14px;margin:24px 0 12px}.ws-cur h2{margin:2px 0 0;font-size:22px}.ws-cur>div{margin-right:auto}
.ws-plans{display:grid;grid-template-columns:repeat(auto-fill,minmax(170px,1fr));gap:0;border:1px solid var(--line);border-radius:12px;background:var(--card);overflow:hidden;margin-bottom:10px}
.ws-plan{padding:16px;border-left:1px solid var(--line);display:flex;flex-direction:column;gap:8px}.ws-plan:first-child{border-left:0}
.ws-plan.on{background:rgba(76,167,95,.04)}
.ws-plan-h{display:flex;align-items:center;gap:6px}.ws-plan-h b{font-weight:600}
.ws-plan-p{font-size:22px;font-weight:600;letter-spacing:-.01em}.ws-plan-p span{font-size:12px;color:var(--mut);font-weight:400;margin-left:3px}
.ws-plan .btn{width:100%}.ws-curbtn{background:var(--tint)!important;color:var(--mut)!important;border-color:transparent!important;cursor:default}
.ws-plan-l{list-style:none;margin:4px 0 0;padding:0;display:grid;gap:6px;font-size:13px;color:var(--ink-2)}
.ws-plan-l li:before{content:"";display:inline-block;width:5px;height:5px;border-radius:50%;background:var(--acc);margin:0 8px 2px 0}
.ws-plans-sep{grid-column:1/-1;padding:10px 16px;font-size:12px;letter-spacing:.3px;text-transform:uppercase;color:var(--label);border-top:1px solid var(--line);background:var(--panel)}
@media(max-width:700px){.ws-two{grid-template-columns:1fr}.ws-prof{flex-direction:column}.ws-plan{border-left:0;border-top:1px solid var(--line)}.ws-line{flex-direction:column;align-items:flex-start}}
/* tabs inside a menu section (Calls, Agent, Channels, Reports) */
.hub-tabs{display:flex;gap:4px;margin:-4px 0 18px;border-bottom:1px solid var(--line);overflow-x:auto;scrollbar-width:none}
.hub-tabs::-webkit-scrollbar{display:none}
.hub-tabs button{position:relative;display:inline-flex;align-items:center;gap:6px;height:40px;padding:0 12px;border:0;background:none;font:inherit;font-size:14px;color:var(--mut);cursor:pointer;white-space:nowrap}
.hub-tabs button:hover{color:var(--ink)}
.hub-tabs button.on{color:var(--ink);font-weight:500}
.hub-tabs button.on:after{content:"";position:absolute;left:8px;right:8px;bottom:-1px;height:2px;border-radius:2px;background:var(--acc)}
.hub-badge:not(:empty){min-width:18px;height:18px;padding:0 5px;border-radius:99px;background:var(--bad);color:#fff;font-size:11px;font-weight:600;display:inline-grid;place-items:center}
.ws.ws-full{max-width:none}
/* chatbot: where it's used; channel tabs: who answers chats */
.bt-used{display:flex;flex-wrap:wrap;gap:14px 24px;align-items:center;justify-content:space-between}.bt-used h2{margin:0}.bt-used .sub{margin:4px 0 0;max-width:60ch}
.bt-uses{display:flex;flex-direction:column;gap:8px;min-width:300px}
.bt-use{display:flex;align-items:center;gap:10px;padding:8px 12px;border:1px solid var(--line);border-radius:10px;background:var(--panel)}
.bt-use>svg.i{width:16px;height:16px;color:var(--acc);flex:none}.bt-use b{font-weight:500;margin-right:auto}.bt-use .linkbtn{margin:0}
.bt-mh h2{margin:0}.bt-mh .sub{margin:4px 0 14px;display:flex;flex-wrap:wrap;align-items:center;gap:4px 10px}.bt-mh .linkbtn{height:24px;margin:0}
.bt-mcards{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px}
.bt-mcards .opt-card{text-align:left;display:flex;flex-direction:column;gap:4px;font:inherit}.bt-mcards .opt-card b{font-weight:600}.bt-mcards .opt-card span{font-size:13px;color:var(--mut);line-height:18px}
@media(max-width:760px){.bt-mcards{grid-template-columns:1fr}}
.seg button:disabled{opacity:.4;cursor:not-allowed}
.wa-novoice{display:flex;align-items:center;gap:6px;margin:8px 0 0}.wa-novoice svg{width:14px;height:14px}
/* Agent → Order lookups */
.or-pick{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;margin:4px 0 18px}
.or-pick button{display:flex;flex-direction:column;align-items:flex-start;gap:4px;text-align:left;padding:14px;border:1px solid var(--line);border-radius:10px;background:var(--panel);cursor:pointer;font:inherit;color:inherit}
.or-pick button.on{border-color:var(--ink);box-shadow:0 0 0 1px var(--ink)}
.or-pick b{font-size:14px;font-weight:600}.or-ic{display:grid;place-items:center;width:30px;height:30px;border-radius:8px;background:var(--tint);margin-bottom:4px}.or-ic svg{width:16px;height:16px}
.or-acts{display:flex;justify-content:flex-end;gap:8px;margin-top:14px}
.or-stats{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;margin-top:16px}
.or-stats div{padding:10px 12px;border-radius:8px;background:var(--panel);border:1px solid var(--line)}.or-stats span{display:block;font-size:12px;color:var(--mut)}.or-stats b{font-size:14px;font-weight:600}
.or-err{display:flex;gap:10px;margin-top:10px;padding:10px 12px;border-radius:8px;background:#fdf1ee;color:#8a2c17;font-size:13px}.or-err svg{width:16px;height:16px;flex:none;margin-top:2px}.or-err b{display:block}
.or-test{display:flex;gap:8px;max-width:420px}.or-test input{flex:1}
.or-res{margin-top:14px;padding:14px;border-radius:10px;border:1px solid var(--line);background:var(--panel)}
.or-res.none{display:flex;gap:8px;align-items:center;font-size:14px}.or-res svg{width:16px;height:16px}
.or-dl{display:grid;grid-template-columns:140px minmax(0,1fr);gap:8px 12px;margin:0;font-size:14px}.or-dl dt{color:var(--mut)}.or-dl dd{margin:0;min-width:0;overflow-wrap:anywhere;display:flex;align-items:center;gap:8px;flex-wrap:wrap}
.or-ok,.or-warn{display:flex;gap:6px;align-items:flex-start;margin:12px 0 0}.or-ok svg,.or-warn svg{width:14px;height:14px;flex:none;margin-top:3px}.or-warn{color:#8a5a00}
.or-cols{display:flex;flex-wrap:wrap;gap:6px;margin:8px 0}.or-cols span{font-size:12.5px;padding:2px 8px;border-radius:6px;background:var(--tint)}.or-cols .req{font-weight:600}
.or-guide{margin-top:14px;border-top:1px solid var(--line);padding-top:12px}.or-guide summary{cursor:pointer;font-weight:500;font-size:14px}
.or-h3{font-size:14px;margin:14px 0 6px}.or-pre{margin:0;padding:10px 12px;border-radius:8px;background:var(--panel);border:1px solid var(--line);font-size:12.5px;line-height:18px;overflow-x:auto;white-space:pre}
@media (max-width:760px){.or-pick,.or-stats{grid-template-columns:1fr}.or-dl{grid-template-columns:1fr}.or-dl dt{margin-top:4px}}
/* Settings → Organization / Subscription: full-width layout */
.ws-head{display:flex;align-items:center;gap:16px;padding:18px 22px;margin-bottom:14px}.ws-head .ws-logo{width:52px;height:52px;font-size:22px}
.ws-head-t{flex:1;min-width:0}.ws-head-t h2{margin:0;font-size:18px}.ws-head-t p{margin:2px 0 0}
.ws-id{flex:none;gap:10px}.ws-id code{flex:none;max-width:280px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.ws-grid{display:grid;grid-template-columns:minmax(0,2fr) minmax(280px,1fr);gap:14px;align-items:start}.ws-grid .ws-card{margin-bottom:0}
.ws-side{display:grid;gap:14px}
.ws-card-h{display:flex;justify-content:space-between;gap:12px}.ws-card-h .sub{margin:2px 0 0}
.ws-form{display:grid;grid-template-columns:1fr 1fr;gap:4px 16px;margin-top:16px}.ws-form .ws-span{grid-column:1/-1}
.ws-form .f{display:flex;flex-direction:column}.ws-form .ws-hint{display:block;margin:6px 0 0;font-style:normal}
.ws-save{border-top:1px solid var(--line);margin-top:8px;padding-top:14px}
.ws-ro{display:flex;gap:6px;align-items:center}.ws-ro svg{width:14px;height:14px}
.ws-link{margin-top:12px}.ws-danger .sub b{color:var(--ink);font-weight:600}.ws-danger .btn{margin-top:4px}
.ws-sum{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1.3fr) minmax(0,1fr);padding:0;margin-bottom:28px;overflow:hidden}
.ws-sum>div{padding:20px 22px;display:flex;flex-direction:column;gap:2px;min-width:0}.ws-sum>div+div{border-left:1px solid var(--line)}
.ws-sum-name{display:flex;align-items:center;gap:8px;margin-top:4px}.ws-sum-name h2{margin:0;font-size:22px}
.ws-sum-price{margin:6px 0 2px;font-size:22px;font-weight:600;letter-spacing:-.01em}.ws-sum-price span{font-size:13px;font-weight:400;color:var(--mut)}
.ws-sum .pill{align-self:flex-start;margin-top:8px}.ws-sum-bill b{font-size:16px;font-weight:600;margin-top:6px}.ws-sum-bill .btn{align-self:flex-start;margin-top:auto}
.ws-sum-bill p{margin:2px 0 12px}.ws-meter-h em{font-style:normal;color:var(--mut);font-weight:400}.ws-addons{margin:10px 0 0}
.ws-plans-h{display:flex;justify-content:space-between;align-items:flex-end;gap:16px;margin-bottom:14px;flex-wrap:wrap}.ws-plans-h h2{margin:0}.ws-plans-h .sub{margin:4px 0 0}.ws-plans-h .seg{width:300px}
.ws-plans{display:grid;grid-template-columns:repeat(var(--n,3),minmax(0,1fr));gap:14px;border:0;background:none;overflow:visible;margin:0}
.ws-plan{border:1px solid var(--line);border-radius:12px;background:var(--card);padding:20px;gap:10px}.ws-plan:first-child{border-left:1px solid var(--line)}
.ws-plan.on{background:var(--card);border-color:var(--acc);box-shadow:0 0 0 1px var(--acc)}
.ws-plan-h .tag:not(.soft){background:var(--acc);color:#fff}.ws-plan-tl{margin:-4px 0 0}
.ws-plan-l{flex:1;gap:8px;font-size:13.5px}.ws-plan-l li{display:flex;gap:8px;align-items:flex-start}.ws-plan-l li:before{display:none}
.ws-plan-l svg{width:14px;height:14px;flex:none;margin-top:3px;color:var(--acc)}
.ws-plan-cta{margin-top:6px}.ws-plan-cta .btn,.ws-plan-cta .pill{width:100%;justify-content:center}
@media(max-width:1000px){.ws-grid{grid-template-columns:1fr}.ws-sum{grid-template-columns:1fr 1fr}.ws-sum-bill{grid-column:1/-1;border-left:0!important;border-top:1px solid var(--line)}}
@media(max-width:700px){.ws-head{flex-wrap:wrap}.ws-id{width:100%}.ws-id code{flex:1;max-width:none}.ws-form{grid-template-columns:1fr}.ws-sum{grid-template-columns:1fr}.ws-sum>div+div{border-left:0;border-top:1px solid var(--line)}
  .ws-plans{grid-template-columns:1fr}.ws-plans-h .seg{width:100%}}
/* One selected-box style everywhere (reference: Agent → Tone cards): 1px green line, light green fill.
   Boxes with a border change the border; cards (drawn with a 1px ring) change the ring, so nothing shifts. */
:root{--sel-line:rgba(76,167,95,.28);--sel-bg:#f5f8f5}
.mode-card.on,.opt-card.on,.vp-row.on,.wi-shop.on,.of-opt.best,.pt-chips button.on,.or-pick button.on,.chip-check input:checked+span{
  border-color:var(--sel-line);background:var(--sel-bg);box-shadow:0 1px 2px rgba(0,0,0,.04)}
.ws-plan.on{border-color:var(--sel-line);background:var(--sel-bg);box-shadow:0 1px 2px rgba(0,0,0,.04)}
.pcard.top,.bt-step.first{box-shadow:0 0 0 1px var(--sel-line),0 1px 2px rgba(0,0,0,.04);background:var(--sel-bg)}
.chip-check input:checked+span{color:var(--acc)}
/* Channels artwork: quiet looping animations (Website mock, WhatsApp example chat, Chatbot menu). Off with reduced motion. */
.wa-mock .wa-site i{background-image:linear-gradient(90deg,transparent 0,rgba(255,255,255,.55) 50%,transparent 100%);background-size:200% 100%;background-repeat:no-repeat;animation:waShim 3.2s ease-in-out infinite}
.wa-mock .wa-site i:nth-child(2){animation-delay:.15s}.wa-mock .wa-site i:nth-child(3){animation-delay:.3s}.wa-mock .wa-site i:nth-child(4){animation-delay:.45s}
@keyframes waShim{0%{background-position:150% 0}60%,100%{background-position:-50% 0}}
.wa-btn:before{content:"";position:absolute;inset:0;border-radius:inherit;background:var(--c,var(--acc));opacity:.35;z-index:-1;animation:waHalo 2.8s ease-out infinite}
@keyframes waHalo{0%{transform:scale(1);opacity:.35}70%,100%{transform:scale(1.35,1.6);opacity:0}}
.wa-mini svg.i path{transform-box:fill-box;transform-origin:center;animation:waBar 1.1s ease-in-out infinite}
.wa-mini svg.i path:nth-child(2){animation-delay:-.2s}.wa-mini svg.i path:nth-child(3){animation-delay:-.4s}.wa-mini svg.i path:nth-child(4){animation-delay:-.6s}.wa-mini svg.i path:nth-child(5){animation-delay:-.8s}.wa-mini svg.i path:nth-child(6){animation-delay:-1s}
@keyframes waBar{0%,100%{transform:scaleY(.55)}50%{transform:scaleY(1)}}
.wa-say{position:absolute;right:14px;bottom:64px;max-width:200px;padding:9px 12px;border-radius:12px 12px 4px 12px;background:var(--card);box-shadow:0 6px 18px -8px rgba(0,0,0,.25),0 0 0 1px var(--line);font-size:12.5px;line-height:17px;color:var(--ink-2);opacity:0;transform:translateY(6px) scale(.97);transform-origin:bottom right;animation:waSay 7s ease-in-out infinite}
.wa-say b{display:block;font-size:11px;font-weight:600;color:var(--mut);margin-bottom:2px}
.wa-mock.l .wa-say{right:auto;left:14px;border-radius:12px 12px 12px 4px;transform-origin:bottom left}
@keyframes waSay{0%,12%{opacity:0;transform:translateY(6px) scale(.97)}20%,80%{opacity:1;transform:none}90%,100%{opacity:0;transform:translateY(-4px)}}
/* WhatsApp example chat */
.wx-chat{transform:rotate(.6deg);min-width:0}.wx-thread{display:flex;flex-direction:column;gap:8px;min-height:150px;padding:12px;border-radius:10px;background:#efeae2}
.wx-b{position:relative;margin:0;max-width:85%;padding:7px 10px 16px;border-radius:9px;font-size:13.5px;line-height:19px;box-shadow:0 1px 1px rgba(0,0,0,.06)}
.wx-b i{position:absolute;right:8px;bottom:3px;font-style:normal;font-size:10.5px;color:#7d8a83;display:inline-flex;gap:2px;align-items:center}.wx-b i svg.i{width:12px;height:12px;color:#34b7f1}
.wx-in{align-self:flex-end;background:#d9fdd3;border-top-right-radius:2px}.wx-out{align-self:flex-start;background:#fff;border-top-left-radius:2px}
.wx-typing{align-self:flex-start;margin:0;display:flex;gap:4px;padding:9px 12px;border-radius:9px;background:#fff}
.wx-typing span{width:6px;height:6px;border-radius:50%;background:#9aa59f;animation:wxDot 1s ease-in-out infinite}.wx-typing span:nth-child(2){animation-delay:.15s}.wx-typing span:nth-child(3){animation-delay:.3s}
@keyframes wxDot{0%,100%{transform:translateY(0);opacity:.5}50%{transform:translateY(-3px);opacity:1}}
.wx-foot{display:flex;align-items:center;gap:6px;margin-top:10px}.wx-foot svg.i{width:13px;height:13px;color:var(--acc)}
.wx-in{animation:wxIn 9s ease-out infinite}.wx-typing{animation:wxType 9s ease-out infinite}.wx-out{animation:wxOut 9s ease-out infinite}.wx-foot{animation:wxFoot 9s ease-out infinite}
@keyframes wxIn{0%,4%{opacity:0;transform:translateY(8px)}10%,90%{opacity:1;transform:none}96%,100%{opacity:0}}
@keyframes wxType{0%,12%{opacity:0;max-height:0;padding-block:0;margin-block:-4px}15%,34%{opacity:1;max-height:30px;padding-block:9px;margin-block:0}37%,100%{opacity:0;max-height:0;padding-block:0;margin-block:-4px}}
@keyframes wxOut{0%,36%{opacity:0;transform:translateY(8px)}42%,90%{opacity:1;transform:none}96%,100%{opacity:0}}
@keyframes wxFoot{0%,44%{opacity:0}50%,90%{opacity:1}96%,100%{opacity:0}}
/* Chatbot menu art */
.bt-used{display:grid;grid-template-columns:minmax(0,1fr) 260px;gap:20px;align-items:center}.bt-used-main{display:flex;flex-wrap:wrap;gap:14px 24px;align-items:center;justify-content:space-between}
.bt-art{position:relative;padding:14px;border-radius:12px;background:var(--panel);border:1px solid var(--line);display:flex;flex-direction:column;gap:8px;font-size:12.5px;line-height:17px;min-height:150px}
.bx-q,.bx-a{margin:0;padding:8px 11px;border-radius:12px 12px 12px 4px;background:var(--card);box-shadow:0 0 0 1px var(--line);align-self:flex-start;max-width:90%;color:var(--ink-2)}
.bx-chips{display:flex;flex-wrap:wrap;gap:5px}.bx-chips span{padding:4px 10px;border-radius:99px;border:1px solid var(--acc);color:var(--acc);background:var(--card);font-size:12px}
.bx-chips .hit{animation:bxHit 8s ease-in-out infinite}
.bx-chips .hit{position:relative}.bx-chips .hit:after{content:"";position:absolute;left:50%;top:50%;width:18px;height:18px;margin:-9px 0 0 -9px;border-radius:50%;background:rgba(76,167,95,.3);opacity:0;pointer-events:none;animation:bxTap 8s ease-in-out infinite}
.bx-a{background:var(--acc);color:#fff;box-shadow:none;align-self:flex-end;border-radius:12px 12px 4px 12px;animation:bxA 8s ease-out infinite}
@keyframes bxHit{0%,22%{background:var(--card);color:var(--acc)}26%,88%{background:var(--acc);color:#fff}94%,100%{background:var(--card);color:var(--acc)}}
@keyframes bxTap{0%,16%{opacity:0;transform:scale(.4)}22%{opacity:1;transform:scale(1)}30%,100%{opacity:0;transform:scale(1.8)}}
@keyframes bxA{0%,32%{opacity:0;transform:translateY(8px)}40%,88%{opacity:1;transform:none}95%,100%{opacity:0}}
@media(max-width:1000px){.bt-used{grid-template-columns:1fr}.bt-art{max-width:320px}}
@media(prefers-reduced-motion:reduce){
  .wa-mock .wa-site i,.wa-btn:before,.wa-mini svg.i path,.wa-say,.wx-in,.wx-out,.wx-foot,.wx-typing,.wx-typing span,.bx-chips .hit,.bx-chips .hit:after,.bx-a{animation:none!important}
  .wa-say,.wx-in,.wx-out,.wx-foot,.bx-a{opacity:1;transform:none}.wx-typing,.bx-chips .hit:after,.wa-btn:before{display:none}.bx-chips .hit{background:var(--acc);color:#fff}}
.wa-btn{z-index:1}
/* custom dropdowns: one line, cut with … instead of wrapping */
.sel-btn>span{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.sel-btn>svg{flex:none}
/* Chatbot builder: each button row = text + remove on top, action + target below; one line only when the card is wide */
.bt-opts{container-type:inline-size}
.bt-opt{grid-template-columns:minmax(0,1fr) minmax(0,1fr) 30px;row-gap:6px;padding-bottom:10px;border-bottom:1px dashed var(--line)}
.bt-opt:last-child{border-bottom:0;padding-bottom:0}
.bt-opt>.bt-lab{grid-column:1/3;grid-row:1}.bt-opt>[data-delopt]{grid-column:3;grid-row:1}
.bt-opt>:nth-child(2){grid-column:1;grid-row:2}.bt-opt>:nth-child(3){grid-column:2;grid-row:2}
.bt-opt>.bt-none{display:none}
@container (min-width:640px){
  .bt-opt{grid-template-columns:minmax(0,1.1fr) minmax(0,1fr) minmax(0,1fr) 30px;padding-bottom:0;border-bottom:0}
  .bt-opt>.bt-lab{grid-column:1;grid-row:1}.bt-opt>:nth-child(2){grid-column:2;grid-row:1}.bt-opt>:nth-child(3){grid-column:3;grid-row:1}.bt-opt>[data-delopt]{grid-column:4;grid-row:1}
  .bt-opt>.bt-none{display:block}}
/* Website calls: ringing / in-call cards (bottom right, above the phone pill) */
.wc-stack{position:fixed;right:16px;bottom:64px;z-index:60;display:flex;flex-direction:column;gap:10px;width:320px;max-width:calc(100vw - 32px)}
.wc-card{background:var(--card);border-radius:14px;padding:14px 16px;box-shadow:0 0 0 1px var(--ring),0 12px 32px -12px rgba(0,0,0,.28)}
.wc-card.ring{box-shadow:0 0 0 1px var(--sel-line),0 12px 32px -12px rgba(0,0,0,.28);animation:wcIn .25s ease-out}
.wc-card.on{box-shadow:0 0 0 1px var(--sel-line),0 12px 32px -12px rgba(0,0,0,.28);background:var(--sel-bg)}
.wc-h{display:flex;gap:10px;align-items:center}.wc-h>div{display:flex;flex-direction:column;min-width:0}.wc-h b{font-weight:600;font-size:14px}
.wc-h span:not(.wc-ic){font-size:12.5px;color:var(--mut);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.wc-ic{width:32px;height:32px;border-radius:50%;display:grid;place-items:center;background:rgba(76,167,95,.1);color:var(--acc);flex:none}.wc-ic svg.i{width:16px;height:16px}
.wc-card.ring .wc-ic{animation:wcPulse 1.4s ease-in-out infinite}
.wc-sum{margin:10px 0 12px;font-size:13px;line-height:18px;color:var(--ink-2)}
.wc-acts{display:flex;gap:8px;justify-content:flex-end}.wc-acts .btn.on{background:var(--tint)}
.wc-card.done .wc-h span:not(.wc-ic){white-space:normal}
.wa-online{display:flex;gap:6px;align-items:center;margin:12px 0 0}.wa-online svg.i{width:14px;height:14px}
@keyframes wcIn{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:none}}
@keyframes wcPulse{0%,100%{box-shadow:0 0 0 0 rgba(76,167,95,.3)}50%{box-shadow:0 0 0 7px rgba(76,167,95,0)}}
@media(prefers-reduced-motion:reduce){.wc-card.ring,.wc-card.ring .wc-ic{animation:none}}
.opt-card.locked{opacity:.6}.opt-card.locked b{display:flex;align-items:center;gap:6px}.opt-card.locked b svg.i{width:13px;height:13px}
/* Subscription → Add-ons */
.ws-add-h{margin-top:28px}
.ws-adds{padding:0;overflow:hidden}
.ws-add{display:grid;grid-template-columns:minmax(0,1fr) 150px 180px;gap:20px;align-items:center;min-height:72px;padding:14px 20px;border-top:1px solid var(--line)}.ws-add:first-child{border-top:0}
.ws-add b{font-weight:600;font-size:14px}.ws-add p{margin:2px 0 0}
.ws-add-p{font-weight:600;font-size:14px;text-align:right;white-space:nowrap}.ws-add-p em{font-style:normal;font-weight:400;color:var(--mut);font-size:12.5px}
.ws-add-r{display:flex;justify-content:flex-end;align-items:center;white-space:nowrap}
@media(max-width:700px){.ws-add{grid-template-columns:1fr auto;gap:8px 16px}.ws-add>div:first-child{grid-column:1/-1}.ws-add-p{text-align:left}.ws-add-r .req{align-items:flex-end}}
.wa-ai{margin-top:14px}.wa-ai span{flex:1}.wa-ai .btn{flex:none}
.ws-packs{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:14px;margin-bottom:10px}
.ws-pack{display:flex;flex-direction:column;gap:6px;padding:18px;border-radius:12px;background:var(--card);box-shadow:0 0 0 1px var(--ring)}
.ws-pack.on{box-shadow:0 0 0 1px var(--sel-line);background:var(--sel-bg)}.ws-pack b{font-size:15px;font-weight:600}
.ws-pack .btn,.ws-pack .pill{margin-top:8px;width:100%;justify-content:center}.ws-stop{color:var(--bad)}
/* Calls log: caller name / number / location stack, status filter row */
table.calls td .who{display:inline-flex;flex-direction:column;vertical-align:middle;min-width:0;max-width:calc(100% - 30px);line-height:1.25}
table.calls td .who b{font-weight:600;font-size:13px}
table.calls td .who small{font-size:11.5px;display:inline-flex;align-items:center;gap:4px}
table.calls td .who small.web{color:var(--brand,#4ca75f)}
.bar.c-filter{margin:-4px 0 10px}
.bar.c-filter .seg.sm{flex-wrap:wrap}
table.calls.nar col.c-num{width:auto}
table.calls .c-meta{margin-top:3px}
/* Phones: one block per call, buttons on their own line */
table.calls.tiny td{padding-top:12px;padding-bottom:12px}
table.calls.tiny .who{max-width:100%}
table.calls.tiny .c-st{margin-top:6px}
table.calls.tiny .ib-row{justify-content:flex-start;flex-wrap:wrap;margin-top:10px}
table.calls.nar col.c-when{width:128px}
table.calls .c-meta{white-space:normal;overflow-wrap:anywhere}
/* Search box: one look everywhere (Calls, Inbox, CRM) */
.srch{position:relative;display:block;width:260px;flex:0 1 auto;min-width:180px}
.srch>svg.i{position:absolute;left:11px;top:50%;width:15px;height:15px;margin-top:-7.5px;color:var(--mut);pointer-events:none}
.bar .srch input,.srch input{width:100%;padding-left:34px;padding-right:10px}
.srch.full{width:100%}
@media (max-width:700px){.srch{width:100%;flex:1 1 100%}}
/* Organization logo (app-orglogo.js) */
.ws-logo-w{display:flex;flex-direction:column;align-items:center;gap:4px;flex:none;border-radius:12px;transition:background .15s}
.ws-logo-w .ws-logo{position:relative;overflow:hidden}
.ws-logo.has{background:#fff;box-shadow:0 0 0 1px var(--line)}
.ws-logo img{width:100%;height:100%;object-fit:cover;display:block}
.ws-logo-btn{position:absolute;inset:0;border:0;border-radius:50%;background:rgba(32,30,27,.45);color:#fff;display:grid;place-items:center;cursor:pointer;opacity:0;transition:opacity .15s}
.ws-logo-btn svg.i{width:18px;height:18px}
.ws-logo-w:hover .ws-logo-btn,.ws-logo-btn:focus-visible{opacity:1}
.ws-logo-btn:focus-visible{outline:2px solid rgba(76,167,95,.6);outline-offset:2px}
.ws-logo-a{display:flex;gap:2px}.ws-logo-a .linkbtn{margin:0;height:24px;padding:0 6px;font-size:12px}
.linkbtn.bad{color:var(--bad)}.linkbtn.bad:hover{background:var(--badb)}
.ws-logo-w.drop{background:rgba(76,167,95,.1);box-shadow:0 0 0 2px rgba(76,167,95,.5)}
.ws-logo-w.busy .ws-logo{opacity:.5}.ws-logo-w.busy .ws-logo-btn{opacity:1;animation:pulse 1s infinite}
@media (hover:none){.ws-logo-btn{display:none}}
/* Sidebar account block (client dashboard): organization logo tile + business name + who is signed in */
.me.acct{gap:8px;padding:5px 4px 5px 5px}
.org-tile{width:34px;height:34px;flex:none;border-radius:9px;overflow:hidden;background:rgba(76,167,95,.14);color:#2f6b3c;font-size:14px;font-weight:600;
  display:grid;place-items:center;box-shadow:inset 0 0 0 1px rgba(57,52,47,.06)}
.org-tile.has{background:#fff;box-shadow:0 0 0 1px rgba(57,52,47,.1)}
.org-tile img{width:100%;height:100%;object-fit:cover;display:block}
.me.acct .n{font-size:13.5px;line-height:17px;font-weight:600;color:var(--ink)}
.me.acct .t{font-size:12px;line-height:16px;color:var(--mut);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.me.acct .icon-btn{width:28px;height:28px;flex:none}body:not(.side-mini) .me.acct #logout{margin-left:-6px}.me.acct .icon-btn svg.i{width:16px;height:16px}
body.side-mini .me.acct .org-tile{width:32px;height:32px}
/* Pills that carry an icon don't also need the dot */
.pill:has(>svg.i)::before{display:none}
.pill>svg.i{width:14px;height:14px;flex:none}.pill.ok>svg.i{color:var(--ok)}.pill.warn>svg.i{color:var(--warn)}.pill.bad>svg.i{color:var(--bad)}
/* Request waiting for the team: pill + date */
.req{display:inline-flex;flex-direction:column;align-items:flex-start;gap:1px;line-height:1.25}.req small{font-size:12px}
.ws-add-r .req,.ws-line .req{align-items:flex-end;text-align:right}
/* Settings → Phone app */
.pa-steps{margin:14px 0 18px;padding-left:20px;display:grid;gap:6px;color:var(--ink)}
.pa-qr-row{display:flex;gap:24px;align-items:center;flex-wrap:wrap}
.pa-qr{width:200px;height:200px;flex:none;display:grid;place-items:center;border:1px solid var(--line);border-radius:14px;background:#fff;padding:8px}
.pa-qr svg{width:100%;height:100%}.pa-qr.is-expired svg{opacity:.15}
.pa-wait{font-size:13.5px;text-align:center;padding:0 12px}
.pa-code-w{display:grid;gap:6px;justify-items:start}
.pa-code{font-size:26px;letter-spacing:.12em;font-variant-numeric:tabular-nums;font-weight:600}
.pa-list{list-style:none;margin:12px 0 0;padding:0;display:grid;gap:10px}
.pa-dev{display:flex;gap:12px;align-items:center}.pa-dev>div{flex:1;min-width:0;display:grid;gap:2px}
.pa-dev small{font-size:12.5px;line-height:1.4}
.pa-ic{width:32px;height:32px;border-radius:9px;background:var(--soft,#f1f3f7);display:grid;place-items:center;flex:none}
.pa-ic svg.i{width:16px;height:16px}
.pa-warn{color:#9a5b00}
.pa-none{font-size:13.5px}
@media(max-width:700px){.pa-qr{width:180px;height:180px}.pa-dev{flex-wrap:wrap}}
/* two-step login setup: QR code */
.tf-qr{width:176px;height:176px;margin:10px 0 8px;padding:6px;border:1px solid var(--line);border-radius:12px;background:#fff}
.tf-qr svg{width:100%;height:100%;display:block}
.tf-or{margin:6px 0 2px}