Shopify appOrder and stock lookups

AI call answering for retail that knows where every order is.

It tells customers where their order is, checks stock and prices, and passes returns or complaints to your team with the order number.

Where is order 10482?

It's out for delivery and arriving today between 4 and 7 PM.

Trusted by teams answering every call

  • Plantshop.me

What it does on every call

Order status, stock and returns, with the same agent across phone, website and chat.

Customers hear where their order is without waiting for your team.

Checks what's in stock and what it costs, and can reserve an item.

Complaints and returns go to a person with the order number already noted.

Order #10482Looking up…
lookup_orderOrder #10482 · on the way
  1. Received
  2. Confirmed
  3. On the way
  4. Done

It's on the way and arriving today between 4 and 7 PM.

Large monstera · AED 349In stock
4
check_stock4 available

Can you keep one for me?

Done. It's reserved under your name until tomorrow.

Reserved · 3 left
SAIR
Summary for RiyaSara wants to change their delivery.
Transferred · Riya picked up

Built for real business calls

You decide when the AI answers, what it knows and when a person takes over.

  • 24/7answers every call, at any hour
  • 6languages, switching mid-call
  • AI noticeon every call and chat

Answering hours

You choose when it answers

AI first for every call, backup when nobody picks up in 20 seconds, or only in the hours you set.

Knowledge

Knows your business

Your hours, prices and policies, plus live order and booking lookups. It learns from calls your best staff handled.

Hand-over

Hands over to people

Transfers to a free colleague with a one-line summary, or takes a message so someone calls back.

Every call recorded and ready to review

AI and staff calls, in and out, with transcripts, summaries and separate tracks for each side.

Calls · Today
Order status, resolvedLive
Wants to move delivery to the eveningTransferred to Riya
Booking for Thursday, confirmedAI · resolved
Pressed 1 for a call backCall back

Live in three steps

Book a demo
01

Tell us about your business

Hours, prices, services and the questions callers ask. We set up the agent's answers with you.

GatewayYour line
02

Connect your landline

A small gateway box plugs into your existing line. Your number and telecom contract stay yours.

03

Test it, then go live

Call it yourself, listen to the recordings, adjust anything, then switch it on.

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