Team inboxSame knowledge as your phone agent

A WhatsApp AI agent with a team inbox behind it.

The same agent answers your WhatsApp messages: order questions, bookings and opening hours, and your team takes over from the same inbox.

Hi, is my order 10490 on the way?

Yes, it's out for delivery and arriving today between 4 and 7 PM.

Can I change the address?

I'll pass this to the team so they can update it for you.

Trusted by teams answering every call

  • Plantshop.me

What it does on every call

Answer WhatsApp messages with AI, with the same agent across phone, website and chat.

Customers get an answer at any hour instead of waiting for the shop to open.

Hand any conversation to a person in the inbox, with the full history in front of them.

InboxWebsite · WhatsApp
S
SaraDo you deliver to Abu Dhabi tomorrow?
AI replied
O
OmarIs the large size back in stock?
AI replied
L
LaylaCan I speak to someone?
Waiting for team
AI summarySara wants next-day delivery to Abu Dhabi.
SAIR
Summary for RiyaSara wants to change their appointment.
Transferred · Riya picked up

Built for real business calls

You decide when the AI answers, what it knows and when a person takes over.

  • 24/7answers every call, at any hour
  • 6languages, switching mid-call
  • AI noticeon every call and chat

Answering hours

You choose when it answers

AI first for every call, backup when nobody picks up in 20 seconds, or only in the hours you set.

Knowledge

Knows your business

Your hours, prices and policies, plus live order and booking lookups. It learns from calls your best staff handled.

Hand-over

Hands over to people

Transfers to a free colleague with a one-line summary, or takes a message so someone calls back.

Every call recorded and ready to review

AI and staff calls, in and out, with transcripts, summaries and separate tracks for each side.

Calls · Today
Order status, resolvedLive
Wants to move delivery to the eveningTransferred to Riya
Booking for Thursday, confirmedAI · resolved
Pressed 1 for a call backCall back

Live in three steps

Book a demo
01

Tell us about your business

The same knowledge your phone agent uses: hours, prices, services and policies.

<script src="…/widget.js">
02

Add one line to your website

Paste the script, or install the Shopify app. Pick your colours, words and corner.

03

Test it, then go live

Talk to it yourself on your site, read the transcripts, then turn it on for visitors.

More use cases