No phone line neededRecorded like every call

Website calls, answered by your team in the browser.

Visitors tap "Talk to us" and talk to a real person on your team, right in the browser. No phone line, no number to dial, no call charges.

yourshop.ae/areca-palm

Can I speak to someone about delivery?

Calling the team…

On call with Riya · recorded

Trusted by teams answering every call

  • Plantshop.me

What it does on every call

Visitors call your team from the browser, with the same agent across phone, website and chat.

Your team answers in the dashboard they already use, and sees the page the visitor was on.

Let the AI answer and put the visitor through when they ask for someone, or ring your team first with the AI as backup.

Every website call is saved in Calls, with the visitor and your staff on separate tracks.

yourshop.ae/areca-palmTalk to us
RiyaWebsite call
OmarWebsite call
SaraWebsite call
Riya answered · 0:42 · recorded
SAIR
Summary for RiyaSara wants to change their appointment.
Transferred · Riya picked up
050 *** 4567Today 4:35 PM · AI → Riya
SCaller
RAI · staff
0:00/ 3:051x
  1. SaraHi, I'd like to change my delivery time.
  2. AIOf course. I'm passing you to Riya now.
  3. SaraThank you.
  4. RiyaHi Sara, I've moved it to the evening for you.

Built for real business calls

You decide when the AI answers, what it knows and when a person takes over.

  • 24/7answers every call, at any hour
  • 6languages, switching mid-call
  • AI noticeon every call and chat

Answering hours

You choose when it answers

AI first for every call, backup when nobody picks up in 20 seconds, or only in the hours you set.

Knowledge

Knows your business

Your hours, prices and policies, plus live order and booking lookups. It learns from calls your best staff handled.

Hand-over

Hands over to people

Transfers to a free colleague with a one-line summary, or takes a message so someone calls back.

Every call recorded and ready to review

AI and staff calls, in and out, with transcripts, summaries and separate tracks for each side.

Calls · Today
Order status, resolvedLive
Wants to move delivery to the eveningTransferred to Riya
Booking for Thursday, confirmedAI · resolved
Pressed 1 for a call backCall back

Live in three steps

Book a demo
01

Tell us about your business

The same knowledge your phone agent uses: hours, prices, services and policies.

<script src="…/widget.js">
02

Add one line to your website

Paste the script, or install the Shopify app. Pick your colours, words and corner.

03

Test it, then go live

Talk to it yourself on your site, read the transcripts, then turn it on for visitors.

More use cases